Salary: £28K - £32K based on experience
Position: Full-time
Job Title:
Account Executive
Reporting Relationships:
Head of Account Management
Job Purpose
The primary focus of the role is to build and maintain existing accounts to achieve long term partnerships by ensuring delivery of service to the satisfaction of the clients whilst also maintaining or improving account revenues.
This will primarily be achieved through learning and understanding of all products and services and the selling of these to the clients the Executive is responsible for.
It is the responsibility of the Account Executive to maintain accurate records, keeping a track on any contracts, renewals and annuals as well as contact details and notes within Simpleview systems.
Special Competencies (Duties and Responsibilities)

*
Influencing and negotiating

• Advising clients about additional products and services and encouraging them to adopt them through appropriate propositions and ethical sales methods.

• Communicating, liaising, and negotiating internally and externally using appropriate methods to facilitate the development of profitable business and sustainable relationships.

• Client management
• Maintaining effective professional relationships with clients through regular contact account management which includes regular face to face meetings; telephone and e-mail communications.

• Dealing with queries from clients, responding quickly, professionally, and accurately.

• Managing and updating all client records in the company CRM and ensuring that all traces and activities are reacted to in a timely manner.

*
System knowledge (usage and interpretation)

• Working with the Account Managers to monitor the usage and performance of end users to best support on getting the most from the products and services already purchased.

• Building up knowledge and understanding of all Simpleview systems and controls.

• Building up and maintaining a detailed knowledge about the DMS and its functionality / modules and contributing ideas and suggestions to the development of the DMS platform. Attending training, support and updating sessions as required.

*
Selling and business development

• Acting as a mediator between the product, project and support managers and clients when delivering products and services.

*
Industry knowledge and trend awareness

• To spot opportunities for new developments and to help the client conceptualise their requirements. (NB. It will always be beneficial to secure funding to support this type of work and will increase the likelihood of the development proceeding.)

*_
General Competencies_*

It is expected that all employees

• Communicate clearly and concisely both when speaking and writing to colleagues and customers.

• Show the required flexibility and commitment to ensuring role requirements are fulfilled and appropriate deadlines met. Reacts positively to change through working hours and adaptability to change tasks.

• Endeavour to complete assigned tasks within the required time-scales wherever possible – attention being paid to both the delivery time for the project and the quality. By being proactive employees should take a responsible attitude to making effective use of their time during the working day. Foster a proactive rather than reactive approach.

• Are able to recognise problems and suggest valuable solutions. Able to act on own initiative in presenting the best resolution to problem solving.

• React constructively to others’ suggestions and requests. Present a positive can do approach. Present a professional response to external and internal customers.

*_
Skills Required_*

• Excellent attention to detail and organisation skills.
• Good influencing and negotiation skills.
• Strong verbal and written communication skills.
• Excellent IT literacy with preferred experience of using a website Content Management System
• Ability to learn to interpret and act upon key reports and statistics.
• Ability to learn to present our products and services to clients in a clear and enthusiastic way.
• Ability to think on your feet to generate additional business.
• An awareness of key tourism and technology developments affecting the industry.
• Enthusiasm to learn/share your knowledge & experience with colleagues/clients.
• Ability to work as a part of a team.

Unless otherwise stated on the job description as location-specific, most of our positions are eligible for remote work. At this time, Simpleview can currently only employ remote staff who reside in the following U.S. states, Canadian Province, and United Kingdom: Arizona, British Columbia, California, Colorado, Connecticut, Florida, Georgia, Idaho, Illinois, Indiana, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, New Mexico, North Carolina, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, and Wisconsin.
Qualified candidates, please apply by going online at: https://www.simpleviewinc.com/our-world/staff/join-our-team/.
Please submit your resumes using the* APPLY NOW* function below.
Simpleview provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

vBKCcCAd7z

Job Type: Full-time

Pay: £28,000.00-£32,000.00 per year

pixelaxiom.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, pixelaxiom.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, pixelaxiom.com is the ideal place to find your next job.