Job Outline:

We’re recruiting for an experienced Account Executive with SaaS experience, to join our growing commercial team! We're looking for Account Executives that have a natural mindset for curiosity and a real passion for people.

At Evaluagent, our Account Executives are critical to our ongoing growth journey, helping us to secure new clients from all over the world. You will use your experience in B2B sales to build relationships, understand problems and build technology solutions, to help our customers thrive.

Over the last couple of years, we’ve seen treble-digit growth in terms of client numbers and revenue, and we’ve an exciting product roadmap for 2023 which includes AI, automation, and text as well as speech analytics.

What we offer:

• A salary in the region of up to £65K based on your previous experience with uncapped commission (120k OTE)
• Flexible working hours and (UK) location to accommodate a work-life balance
• Company Sick Pay
• Company Pension
• 25 days leave plus bank holidays and your birthday off
• Vitality - Private Health Insurance
• Income protection
• Group life insurance
• Enhanced family leave (maternity, paternity, adoption)
• Comprehensive on-boarding and ongoing development
• Supported Personal Development plan with an allocated budget
• We genuinely care about our people. You’ll experience Autonomy, Trust and passion in heaps and bounds.
• Two annual business meetups with additional team / project meet ups in the UK as necessary.
  

A bit about you:

You'll be someone who thrives within the agile and dynamic environment of a B2B tech scale-up. You will have the talent and passion for developing inbound leads, as well as being able use your previous experience in lead generation to constantly develop and manage your own pipeline.

To succeed, its likely you'll have:

• At least 2-3 years experience of SaaS sales (essential).
• Experience of working within a contact centre/outsourced sales environment (desirable).
• Experience at all stages of the sales cycle, both for self-generated and inbound opportunities.
• An understanding of the common challenges faced within call/contact centre environments and display empathy with agents.
• The ability to work autonomously with a focus on supporting customers' business goals
• An aptitude and passion for learning software and the ability to communicate this in non-technical, plain english terms.
• An understanding of a scale-up business, with the acumen to thrive and help develop best practices within this environment
• An attentive approach to work, you'll be someone who will be on top of the admin side of the role without too many reminders
• The ability to keep yourself motivated within a home-based work environment

About us

For over 10 years, EvaluAgent have been helping contact centers across the globe to dramatically improve their Quality Assurance capabilities through our award-winning AI-powered Quality Management and Performance Improvement platform.

We’re UK-based, proven tech scale up business with clients all over the world and a product that is proving hugely popular with our target market. We are proud to be associated with highly innovative brands like Samsung, Vitality Health and ManoMano.

We’re on a mission to power a people-first era for contact centres - one where employee experience (EX) is prioritised alongside Customer Experience (CX). To that end, we have plans in place to take our existing Quality Assurance & Improvement platform to the next level and become a market-leading Workforce Engagement Platform for fast growth sales & service teams around the globe.