£40,000 – £45,000 base / £55,000 – £60,000 OTE
Remote- UK

We are working with a leading ERP Vendor who has a superb track record of delivering modern quality solutions to global customers. They have numerous years’ experience developing an innovative suite of products to support global customers. They have won numerous awards over the last 10 years and are one of the biggest ERP Partners across the UK. This is a brilliant company that has a lengthy track record of innovative solutions and award-winning delivery.

Role of Account Manager

• Are you an established Customer Success / Account Manager with the ability to manage / support multiple projects?
• Do you have technical knowledge within ERP or similar software?
• Do you have experience in supporting customers with technical issues within ERP?
• Do you want to work for a market leading ERP Provider?

As an Account Manager, you will be responsible for delivering innovative solutions within the ERP space. You will play a pivotal part in the customers experience / journey as you will be the first point of contact at the start of the project. It is essential you have previous experience working within a similar role, as you will be required to have both a technical understand as well as understanding customers pain points / advising them on the best possible solution for their needs. This is an exciting hire for the business as you will be the first man on the ground and will give you the opportunity to put your own stamp on this division.

Account Manager – Job Accountabilities

• You will be responsible for project kick offs, project forecasting, support tickets
• Build and maintain strong relationships to gain a deep understanding of client business, priorities, and strategies.
• You will work alongside a range of teams including sales, marketing, consultancy, support, and R&D.
• Initially working remotely, you will ensure regular communication to your accounts.
• Provide technical resolutions to your customers, identifying solutions for their needs.

Account Manager – Experience Needed

• Strong verbal, visual and written skills, and gravitas with stakeholders.
• You will be creative, upbeat, innovative, and have strong commercial acumen in terms of managing projects.
• Ability to facilitate the development of profitable business and sustainable relationships.
• Previous experience working with ERP solutions.

Have a keen interest in technology and be passionate about it being used to deliver real business value.

Account Manager, New Business, Business Development, Sales Executive, Account Executive, Sales Consultant, SaaS, ERP, Information Technology, Sage, Enterprise Resource Planning, Existing Accounts, Customer Success, Support, Intacct, Customer Service, Technical Advisor, Support Desk