ADMINISTRATION ASSISTANT (PART TIME) - Remote Working

An opportunity has arisen for a part time ADMINSTRATION ASSISTANT for a small family run business specialising in Wills, Trusts and Estate Planning. This position will be working from home. We are looking for someone who can work as part of a small team.

Responsibilities:-

Dealing with telephone and email queries

Producing invoices

Typing letters and formal documents

Checking Lasting Power of Attorney documents have been completed correctly, recording and storing accordingly or forwarding to the Office of the Public Guardian

Retrieving documents from safe custody, posting out original documents when required after all requirements have been met

Taking payments over the phone

Dealing with daily pending log and chasing outstanding matters

Keeping storage database up to date and chasing outstanding payments when required

Updating systems with current statuses of each file

Assisting with general administration as required

Essential:

Experience of working in an office / administration role

Excellent client care skills

Empathy when dealing with bereaved clients

Strong organisational skills

Accountability and Reliability

Excellent telephone manner

Excellent communication skills

Excellent attention to detail

Good IT skills

Flexibility

Must be able to drive and have own car due to the need to retrieve documents from our safe storage facility in Southport and posting documents from the Post Office. Someone local is essential.

Desirable:

Experience of working in a legal environment

Experience of working with data protection / client confidentiality

This is a part time role, hours and days to be agreed. If you believe that you have the relevant administration background please apply.

Job Types: Part-time, Permanent

Benefits:

• Work from home

Schedule:

• Monday to Friday
• No weekends

Experience:

• Administrative Assistants & Receptionists: 5 years (preferred)

Work Location: One location

Reference ID: DJ/LH/ADMIN

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