Degree qualified (or equivalent experience). At least 3 years in a Business Analysis role. Develop resource and project plans in conjunction with the project

To answer inbound calls and make outbound calls in a professional manner whilst logging and passing out efficiently all customer related faults and enquiries.

Answering incoming calls from customers in relation to collection requests, along with delivery queries. Being part of the team youll ensure that customers'

Part-qualified (eg AAT qualified, Management level of CIMA or ACCA equivalent) Strong Microsoft Excel skills, inclusive of VLOOKUP and PivotTable.

They will be used to working in a fast-paced environment with confidential information and have a confident telephone manner when communicating with both