Answers customers messages via multiple channel such as telephone, email and any inhouse packages to enhance the customer service experience.

Collaborate with architects, analysts, and product owners to transform business requirements into technical change, including performing impact analysis;

Screen incoming calls and determine the level of priority, while using caution in dispensing information. Excellent telephone etiquette and ability to manage

To be successful in this role you will have the ability to show your retail management experience by driving sales and improving the stores performance,

Our Soho Support Team (SST) is responsible for providing creative solutions and fast, to our members and customers globally, across Membership, Bedrooms & Soho