They will create the customer experience strategy and plan, know our customers, and be responsible for the end-to-end service delivery journey.

You will be tech savvy; You will have experience supporting customers in a technical support or training capacity and a practical understanding of Health &

H beauty is no normal beauty hall, with a champagne bar, blow dry bar, interactive playtables to try on the latest products, a Harrods gift shop, and a big pink

Support business planning activity, in collaboration with our finance team, helping the NOW leadership team form and articulate their annual and long-term plans

Demonstrable experience in managing projects and/or own work streams, with the ability to oversee work of junior team members and build rapport with key client