Position: Business Analyst

Hours: 37.5 hours per week

Salary: £45,000 per annum

Location: Home based

Are you looking to join a vibrant, diverse, family-orientated business that believes in putting their people first?

Kuro Health has a portfolio of businesses specialising in insurance, legal and healthcare sectors and supported by best practice in terms of clinical governance and technology platforms. It is a company founded upon independent medical opinion and a flexible service ethos.

Work flexibly, from home, with occasional visits to our offices in Ludlow or Durham, or alternatively choose a hybrid approach if you live near to one of the offices.

We offer an unrivalled benefits package including increased holidays, flexible working arrangements, enhanced maternity & paternity, Simply Health benefits, 5% employer matched pension, up to 35 days paid holiday (inc bank holidays and subject to length of service increments) and much more.

Role conditional on passing employee vetting process which includes a 5 year employment reference check, 3 year financial probity and basic criminal disclosure check.

We are a Disability Confident employer and we actively promote equality of opportunity for all. We welcome applications from a wide range of candidates with the right mix of talent, skills and potential.

Key Purpose:

Works with key stakeholders across the Group to re-design and implement business processes; mapping requirements into Epics and User Stories for delivery purposes. Working as part of an Agile delivery teams to ensure efficient delivery of effective, high quality features.

Responsibilities

• Facilitating workshops to understand As Is business processes, encouraging changes to ways of working which adopt technology and presenting new processes back to stakeholders

• Developing process maps using standard notations such as BPMN

• Providing the bridge between Product Managers and delivery teams, explaining the art of the possible and equally, the limitations of systems

• Works with delivery teams to develop Epics and User Stories, together with development estimates

• Developing elements of systems design, including wireframes, process maps, business rules, data migration rules and other detailed deliverables

• Developing training literature and materials to embed new processes and features

• Assisting with acceptance integration and testing and developing project plans

• Reporting to business leaders and stakeholders

• Gathering intelligence from corporate executives and middle mangers about needs and future growth

• Working with customers to articulate and test B2B integrations

• Modifying low code development platform configurations in order to support changes to ways of working

• Working with developers and test teams on a continuous basis in order to ensure that developments meet the requirements of User Stories

Skills

• Excellent verbal and written communication skills and the ability to organise meetings

• Facilitation of workshops with multiple stakeholders, able to negotiate and find solutions to conflicting requirements

• Strong background in Agile techniques (SCRUM, TDD, DSDM etc)

• Business Process Automation and Workflow Management requirements articulation

• Knowledge of structured Process Design using notation such as BPMN or similar

• Strong problem-solving skills and the ability to negotiate with multiple businesses and stakeholders to find solutions for technical challenges

• Excellent critical thinking skills and an open-minded mentality for new ideas

• Strong leadership and team management skills

• Excellent software development skills such as testing and design

• Attention to detail and ability to maintain a high level of accuracy

• Excellent data analysis skills

Experience

• At least two years of experience in business analysis, Process automation and software development in an Agile environment

• Proven experience in business and technical requirements analysis, modelling, verification and methodology development

• Experience of working with SaaS based, low code platforms such as MS Dynamics, Power Platform, Salesforce or iBPMS.

Qualifications

• Desirable - Degree in business administration, finance, information systems or related field

• Desirable - APMG Change Manager

• Desirable - Lean Six Sigma Green Belt

• Desirable - Industry recognised Agile certification

Job Types: Full-time, Permanent

Salary: £45,000.00 per year

Benefits:

• Bereavement leave
• Casual dress
• Company events
• Company pension
• Cycle to work scheme
• Enhanced maternity leave
• Enhanced paternity leave
• Life insurance
• Private medical insurance
• Sick pay
• Work from home

Schedule:

• Day shift
• Monday to Friday

Application question(s):

• Do you have 2 or more years’ experience working as a Business Analyst
• What agile frameworks have you used in the past
• What online collaboration tools are you familiar with for running remote workshops
• Do you have experience of facilitating workshops with stakeholders
• What process modelling techniques have you used in the past

Work Location: Hybrid remote in Durham, DH1 1TW

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