Ensure that customers receive the best possible service every time that they enter a Blacks store. You will assist in maximising store profitability by

Keeping customers updated with likely completion times and contacting customers to inform them of any additional work required.

Maintain a high degree of service for all support queries, taking ownership of user problems and being proactive when dealing with users.

Experience of working in a similar field would be an advantage when dealing with the varied and sometimes complex enquiries from residents and stakeholders

Demonstrates an ability to communicate effectively with & create trusting relationships with customers, suppliers, communities and each other.