The role holder will provide a comprehensive security service for all campus users and property of the University, with daily contact with our customer base, with the aim of ensuring a welcoming, safe, and secure campus by being proactive, approachable, supportive vigilant and visible.

About You:

You will be an enthusiastic, skilled, highly motivated individual with considerable front line experience of working within a customer facing organisation. You will have experience of working in teams that deliver effective solutions and which provide high levels of customer service.

Although the post is security related, we are not necessarily seeking individuals with experience in the sector, our preference being to employ someone with the right customer ethos and experience of working within teams delivering first class customer care.

One of the most important roles this post incorporates is that of first responder to safety and welfare related incidents and as such we are looking for an individual who is calm under pressure, caring and compassionate.

If you feel you have the customer engagement skills we require, but are concerned at lack of security experience please call Kevin (Head of Security) on 0161 247 or Andy (Security Operations Manager) on 0161 2476653 to discuss this with them.

Duration of role: This is a permanent position.

Working Pattern:

Shift Pattern of rotating 12-hour shifts working 4 on and 4 off (days and nights)

There is a requirement to work weekends, days, nights, and bank holidays as scheduled.

Pay and allowances:

The role is Grade 3 which pays 20,400 to £21630

This role attracts a shift allowance in the region of £6,298.

In addition, the role attracts additional pay which reflects the shift working patterns in the region of £1,870 to £2,013

To apply:

If you would like to join our people and share our ambition, we would love to hear from you.

Please submit your CV and covering letter via our application portal.

You will also receive an additional discretionary payment of 2% per annum, which is in recognition of staff contribution to the University's achievements and which will be added to your base salary each month until 31st July 2023.

Manchester Metropolitan University is committed to supporting the rights, responsibilities, dignity, health and wellbeing of staff and students through our commitment to equality, diversity and inclusion.

We promote applications from all sections of the community, irrespective of background, belief or identity, recognising the benefits that a diverse organisation can bring. We particularly encourage applications from Black and Minority Ethnic candidates, who we recognise are underrepresented in this area.

We recognise the benefits and importance of an environment that supports flexible working and are open to conversations about this throughout the application process.