Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.

You will join a well-established legal company in their collections department, providing over the phone support / guidance on mainly inbound calls from clients

This is an important role that involves taking hotel room reservations, conference bookings, handling enquiries, cash handling, card payments, communicating

Produce clear, accessible, understandable patient information, working with relevant services and subject matter experts.

Uses communication styles that are appropriate to the needs and interests of customers and stakeholders. Keeps customers informed of progress.