Job Detail

Customer Experience Advisor

Customer Experience Advisor

Conservatory Insulation Specialists Ltd

Dorset

Job ID : 6646715132535244516f58596d6c39504b773d3d

Job Description :

Part-time Customer Experience Advisor

Location: Home working - Commutable to Poole, Dorset

Pay: £13.50 per hour – Self-employed + opportunity of earn bonus and commission

Hours: 20-30 hours. Must include 8 hours on Fridays and a minimum of 4 hours on Saturdays. Other hours flexible to meet business needs between the hours of 09:30 and 20:00.

Do you have a separate, quiet room with the ability and self-motivation to work from home?

Do you want to be part of a successful expanding company with positive, friendly people?

Do you have a desire to provide an outstanding customer experience?

We have an exciting new opportunity for a Self Employed Customer Experience Advisor to join our well established company, which prides itself on providing five-star premium products and customer service.

We are looking for someone keen to learn with a great, ‘can-do’ attitude and previous customer service and telephone sales skills. Full product and system training will be given. You will be spending most of your working day on the telephone in the heart of the business, dealing with customers, surveyors, fitters and suppliers to ensure the best customer journey.

This is a new role, which has been created to support the company’s next period of growth. It is an exciting opportunity for a hardworking, flexible, customer focused individual to play an important part in contributing to the company’s further success.

You will be working from home, however, as the team grows you may be required to work at least 2 days a week in the office in Poole, Dorset.

Responsibilities:

  • Qualifying and confirming appointments from enquiries
  • Booking appointments for the sales surveyors and fitting teams
  • Keeping and updating the appointment and fitting diaries
  • Ensuring sales orders from customers are handled promptly
  • Maintaining accurate records
  • Making customer service calls
  • Taking card payments
  • Administration support

Required experience:

  • Telephone customer service/sales experience
  • Strong administration skills
  • Excellent written and verbal communication skills
  • Computer literate with a knowledge of Microsoft Word & Excel
  • Ability to prioritise own workload with excellent time management skills
  • Strong organisational skills with the ability to multi-task

To apply for this great long term opportunity, send your CV for a quick response.

Job Types: Part-time, Freelance
Part-time hours: 20-30 per week

Salary: £13.50 per hour

Benefits:

  • Work from home

Schedule:

  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Performance bonus
  • Signing bonus

Ability to commute/relocate:

  • Dorset: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • Are you happy to be Self-Employed and be responsible to pay your own Tax and National Insurance?
  • Willingness to work in the evenings until 8.00pm

Work authorisation:

  • United Kingdom (required)

Work Location: One location

Application deadline: 06/02/2023
Reference ID: TCSM001

Company Details :

Name : Conservatory Insulation Specialists Ltd

pixelaxiom.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, pixelaxiom.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, pixelaxiom.com is the ideal place to find your next job.

Details

: Dorset

: 13.5 GBP HOURLY

: Today

Share Job :

Related Jobs

Health Care Assistant

Green Pastures Christian Nursing Home

Banbury, England

10.5 - 11.5 GBP HOURLY

Full Time

You will be supporting people with nursing needs and dementia residents to lead lives that are Active, Creative and Meaningful by supporting their day to day

London, England

10.45 GBP HOURLY

Full Time

Your job will be welcoming the guests and checking them into the hotel, but youll also be walking the corridors at regular intervals and you may have to deal

Software Test Engineer

ICAV Cluster

Coventry, England

43500 - 60298 GBP ANNUAL

Full Time

Ability to work in a fast-paced environment*.*. You will be working closely with the Product Manager and Technical leads to ensure development and delivery of

Volunteer Project Coordinator

The DataKirk SCIO

Bradford, Yorkshire and the Humber, England

29423 - 33000 GBP ANNUAL

Full Time

Good telephone manner essential with high level of spoken English. Able and willing to work between home and various locations in Scotland.

Salisbury, England

21000 - 23100 GBP ANNUAL

Full Time

Our Care Pros have regular clients that they are able to build relationships with during visits which last a minimum of an hour, and in addition to providing