Location: Remote, UK

Salary: £20,000 plus KPI bonus of up to £4000

Hours: Mon - Fri 8am - 5pm - no bank holidays

Co-workers: 600+

Who we are: Onecom is the recognised provider of Communication Technology, trusted by UK Organisations to deliver unparalleled expertise and simply brilliant customer experiences to in excess of 800,000 Corporate citizens globally.

We’ve built an award-winning team of ambitious, inspiring and innovative individuals, who act with integrity and knowledge in all that they do.

We’re driven by our pride in our brand and our dedication to create a market-leading environment where our people can be the best version of themselves.

Want to join our journey? Read on..

The task at hand: We have an exciting opportunity for a Customer Service Advisor to join our Care Team. You will join us on a full time, permanent basis in return for a competitive salary of £20,000 per annum plus a performance bonus paid monthly with OTE of £4000 per annum, plus other benefits.

You will work 8am – 5pm Monday – Friday. The first hour of your day will be filled with coaching, training, team buzz sessions and fun!

Our people benefit from an agile working policy, you can work from one of our 14 offices or work from home.

If these statements apply to you, we would like you to come and work for us:

• I care about customers, and I enjoy talking to people on the phone
• I enjoy problem-solving
• I want to work in a challenging, fun and supportive environment
• I want to contribute positive ideas for change
• I want to be developed to be the best that I can be and to create simply brilliant customer experiences

To enable our people to do their best work and reach their full potential, we offer:

• Hybrid working (Agile working policy)

• 25 days holiday + bank holidays

• Up to 12 paid hours a year ‘My Time’

• Day off for your birthday

• Employee Wellbeing programme and 24/7 access to Mental Health support

• Discount for all staff on tech and all the latest gadgets

• Discounted Gym membership and subsidised FitBit

• All expenses paid company events and parties

• Employee reward programme and annual awards

• Limitless professional development with access to our in-house training academy

• Enhanced Maternity and Paternity pay (based on length of service)

• Cycle to work scheme, fresh fruit & eye-care vouchers

• Access to our exclusive Onecom extras portal with over 3000 discounts for different retailers

• Referral bonus