Working as the bridge between project management, business users and the development team the BA will be responsible for requirements gathering, backlog

Respond to email and other written enquiries to provide answers and information to customers about the available service provision.

Specific topics may have included an FCA Section 166 review, Ring-fencing, SMCR, management of customers in financial difficulty, IBOR, or the FCA Asset

We have an exciting opportunity for a Business Change Analyst to join our IT team. This role is a based in our Head Office in Central London (NW1 4LJ), with a

To handle all phone calls and email enquiries in a highly professional manner. To operate the switchboard in a warm, confident and friendly manner in line with