Looking for a New Challenge? Telecare24 is Recruiting!

What we are looking for

Are you someone with enthusiasm and belief in providing excellent customer service?

If so, we are looking for people like you to join our Customer Service team as an advisor. You will be the backbone of our business by supporting and being there for our customers.

We are more than a team here at Telecare24, we are a family, and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and personal service every single time.

We believe in a completely personal environment, where you’re treated like you want to be treated. We’re committed to working together and supporting our employees. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels.

Wondering What’s in It for You?

Being part of the Telecare24 family brings a huge number of benefits including the below:

• A great starting salary with an hourly rate of £10.50
• Monday- Friday, that’s right- No Weekends
• A Commission structure that gives you the opportunity to top up your wages monthly
• 20 days holiday, plus every weekend and all bank holidays
• Pension Contribution Scheme to support your future
• Certified Training to help you become a well-rounded customer service agent
• Casual Dress, we all need to be comfortable to work well
• Company Events, including taking part in a range of charity organised events to help team building, social events and landmark business events
• Employee discount for family and friends
• Wellness Programmes for you and your Spouse/partner to access through our HR department
• Half a day of additional leave, on us, to celebrate your birthday
• Free Parking on site
• Located in the centre of Cardiff with great transport links located nearby
• An early finish on a Friday to get the weekends off to a great start

Don’t just take our word for it, see what our colleagues say about working for us...

" Working for Telecare24 has been such a change, they understand and support you with a work-life balance”

“I came from a call centre background and Telecare24 has made me realise that you SHOULD feel appreciated every day for the work you do! You are more than a number; you are an individual with real value”

“My work colleagues are so much more than that, we work together, and everyone wants you to succeed”

If you think that this sounds too good to be true, why not get in touch & submit your CV today

Job Types: Full-time, Permanent

Salary: £10.00-£10.50 per hour

Benefits:

• Casual dress
• Company events
• Company pension
• Employee discount
• Free parking
• On-site parking
• Wellness programme

Schedule:

• Day shift
• Monday to Friday
• No weekends

Supplemental pay types:

• Commission pay

Ability to commute/relocate:

• Cardiff: reliably commute or plan to relocate before starting work (required)

Education:

• GCSE or equivalent (required)

Experience:

• customer service: 5 years (required)

Work Location: One location

Application deadline: 31/03/2023

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