Resolution of issues from customers and from the product backlog. A minimum 3 years experience in a similar role. Development and testing of new features.

Advise customers on the range of print products available, and help them to decide what would best meet their needs. Keep the Lab area clean and tidy.

Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.

Strong understanding and experience of Ecommerce, Digital and CRM tools and strategies to attract and retain customers through the customer life cycle.

Company car or car allowance. Current and relevant vocational level 3/5 qualification recognised by Ofsted. Access to our retail benefit discounts.