We have team members in the US, UK, Canada, and India. Our remote work policy allows us to accommodate our employees' need for flexibility. Our family forward mentality and work-life balance focus empower our employees to live their best life at Agio.

WE OFFER:

• Remote work arrangement
• Competitive salary
• Comprehensive health benefits including vision, dental, disability, life insurance, and more with immediate coverage
• An inclusive parental leave policy
• Uncapped paid Vacation time
• 10 paid holidays
• 10 paid sick days
• 32 hours of paid volunteer time off
• Pension matching
• Training and growth opportunities
• A multicultural and diverse team
• A supportive work environment
• Social events
• Agio swag
• And more

Agio Accelerator is a new part of Agio that is focused on building model-driven products to make IT service delivery simpler, smoother, and ultimately predictive. Do you want to help build a startup culture inside the best team of cybersecurity and IT service delivery professionals? Do you love data, visualization and storytelling? Do you want autonomy and the ability to provide insights that impact a multi-million dollar business? Then join us!

JOB DESCRIPTION

We are looking for a data analyst that will help us discover the information hidden in vast amounts of IT service data and help us make smarter. Your primary focus will be on data exploration, reporting, and dashboards. You'll work with the product, data science, and engineering teams to provide insights to leadership and the wider business. This role will report to both the Chief of Staff and Head of Data Science.

JOB SUMMARY

• Own development of dashboards and data reporting
• Collaborate with internal stakeholders in delivery of data insights
• Innovate new solutions to our users' biggest problems using machine learning and other technologies as needed

RESPONSIBILITIES

• Manage development and maintenance of PowerBI dashboards
• Collaborate with internal teams to identify and integrate relevant data sources for reporting
• Field ad hoc request and identify potential internal products based on repeat requests
• Provide feedback to engineering team on data quality issues and improvements
• Produce and maintain documentation where needed

REQUIREMENTS

• Bachelor's degree in a quantitative discipline
• Proficient in PowerBI and Excel
• Proficient in SQL
• Understanding of databases
• Strong communication and interpersonal skills

PREFERRED EXPERIENCE (NOT REQUIRED)

• • Knowledge of R or Python
  • Experience with MSPs (Managed Service Providers)
  • Familiarity with IT and/or cybersecurity as an industry

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