Communicate effectively, whether via telephone or in writing, with customers and colleagues, clearly understanding and responding to the residents needs.

Take food and drink orders from customers, face to face and over the phone. Maintain customer service levels by ensuring that customers' needs are being met.

Efficiency is also important to succeed, as you will be managing a diverse workload, which will include handling inbound and outbound calls, also responding to

Proven ability in assuring project meets quality standards by providing guidance and developing procedures relating to product quality assurance, test planning,

Experience of managing multiple projects and a demonstrated track record of delivering against pre-defined requirements in a timely manner.