Job Detail

Director of Professional Services

Director of Professional Services

Gravity Sketch

Remote

Job ID : 6646715132535250526f66646d5635494b673d3d

Job Description :

Our team is on a mission to revolutionise the way we bring ideas to life and fundamentally change the way 3D design is done today. We help design teams to create and communicate 3D ideas in the quickest and most intuitive way possible. We've developed the first end-to-end 3D design platform that allows teams to carry out work from the early phases of the design process all the way through to hand-off for productionisation. The tools we have developed are changing the way companies across automotive, industrial design, and entertainment industries carry out their day-to-day work. The platform is helping teams deliver more creative outputs, foster better collaboration, and compress products' time to market resulting in a much more sustainable product development process. The platform offers VR, tablet, and web-based applications allowing users to bring the tools seamlessly into their workflow. Cross-discipline teams at companies such as Ford Motor Company and Adidas depend on the platform to collaborate and deliver world-class products both physical and digital. Being highly skilled in the use of Gravity Sketch is important for new hires in industry leaders such as Adidas, sitting alongside tools like Adobe’s Photoshop.

Recent Activity:

  • Closed an $33m Series A round led by Accel and GV, with some exciting angels joining such as Tony Fadell (inventor of the iPod and iPhone), Will Smith (Dreamers VC), Kevin Durant and Rich Kleiman (Thirty Five Ventures), Soleio (famed as the “Like button” designer) and Paul Robson (Adobe’s Head of International)
  • We have 4x our revenue and 5x our user base in the last year
  • ~1.5 million app downloads (most of which was in the last 18 months)

Our Team & Culture

We’re a lean but ambitious team of ~90 spread across the globe (UK, Europe & North America). We may be geographically spread out, but we’re tied by our mission to radically change how teams communicate ideas spatially and expressively from anywhere.

Our focus is on output and getting the work done, not counting the hours you work. We appreciate that everyone has their own optimum setup, and so provide flexibility in terms of when and where you get work done.

Impact, ownership and being part of our team on a mission are at the heart of our culture. We encourage everyone to experiment, bring new ideas to the table, and challenge one another in order to arrive at the best solutions for our users. Trust is another fundamental, which is echoed through autonomy of our work. We rely on each other to be resourceful, make decisions quickly, give honest feedback, ask for help, or do whatever needs to be done in order to make a positive impact on the team, users, or business.

We are all learning as we build this business and find that with each new addition to the team our ambition grows. We look for teammates that wish to grow with us on the journey; we value individuals with a curiosity to learn and eagerness to take initiative, following through on the work we initiate. Innovation day takes place every month, creating space to focus on an innovative passion project (something that would be cool for users).

We work hard, and know how to have fun too; with company trips, socials, sports, gaming sessions and more. We welcome you to share your hobbies with the team so we can all try something new!

About the Role:

We’re looking for an enthusiastic leader to drive our Professional Services department. You’ll be responsible for 9 (and growing) of our Gravity Sketch consultants, all from a design background and joining the tech world to onboard clients like, Netflix, Ford, Adidas etc! We’re needing someone to come in and evolve our current process’ to be aligned to consulting with enterprise clients across the globe.

This position will report directly to the CRO and can be based remotely within +/- 5hrs of UK timezone), we also have an office in Brixton which you are welcome to use as much or little as suits you best.

Responsibilities

  • Leading strategic vision, development & goals for the design consulting team.
  • Lead team in developing solutions for complex client situations to ensure meeting of goals and objectives and deliver results on time.
  • Lead team in expanding and identifying current and new business projects by industry.
  • Managing total breadth of account objectives & growth from a design consulting perspective.
  • Building internal operations & processes for documenting & communicating customer needs while tracking delivery of projects and assignments to our end users..
  • Ensure resources are leveraged correctly by coordinating with staff scheduling and project planning.
  • Engage in practice management such as tools, methodologies, people development and proposals.
  • Render quality control for engagement & exploration team’s work.
  • Develop and review staff performance such as mentoring and recruiting staff.
  • Communicate with all client management levels.
  • Measure project progress, client benefits and budget expectations through proprietary tracking tools.
  • Leading and supporting consulting projects as needed for large volume initiatives or high stakes accounts.

Requirements

  • Considerable experience within professional services and has been managing and leading a team in this space.
  • Demonstrated experience with SaaS software platforms focusing on enterprise clients.
  • Excellent communication skills and has the ability to work with cross functional teams and drive business value conversations with the clients.
  • Enthusiastic leader with the ability to inspire and motivate team members.
  • Demonstrated experience building and scaling a professional services business with accountability for financial targets
  • A strong capacity to learn new technologies & overall understanding of digital design and development ecosystem
  • Outstanding organizational skills and ability to multitask to effectively prioritize and manage workflow
  • A creative problem solver who isn’t afraid to get their hands dirty

Nice to have’s:

  • Industry experience in design or development of footwear, automotive, industrial design or all of the above.
  • A strong knowledge of Gravity Sketch and an understanding of the mission we are trying to achieve

Benefits

  • Uncapped holidays: Startup world is busy, we encourage taking time off to recharge and rest.
  • Flexible working: we appreciate that everyone has their optimum setup and things to work around in life. We would support remote and hybrid working as well as varying hours.
  • £50/ month personal wellbeing budget
  • Private healthcare
  • £1,000 personal budget per year for professional development. You will learn a lot here but there may be more want or need. With this budget, we aim to support you in your career growth.
  • Team lunch Wednesdays: out together in person, or virtually with food delivery credit.
  • Socials & a biannual global meet up: we are passionate about bringing everyone together whenever we can, this helps build tighter bonds and alignment.
  • Enhanced parental leave policy (maternity and paternity)
  • Cyclescheme & Techscheme
  • Chance to work at a fast growing start-up changing how the products of the future are designed, and exposure to a transparent startup journey
  • Real work ownership - you drive your own initiatives and have an opportunity to take your work all the way through to launch.
  • Opportunity to work with some of the world’s leading design companies
  • Transparent insight into the startup journey, plus unparalleled learning if you’re up for the challenge!

We are committed to equality of opportunity for all employees. Applications from individuals are encouraged regardless of age, gender, sexual orientation, background, and nationality.

#LI-SS1

Company Details :

Name : Gravity Sketch

CEO : Oluwaseyi Sosanya

Headquarter : London, United Kingdom

Revenue : Unknown / Non-Applicable

Size : 1 to 50 Employees

Type : Company - Private

Primary Industry : Computer Hardware Development

Sector Name : Information Technology

Year Founded : 2014

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