Saama develops life science solutions that accelerate clinical and commercial development. Today, more than 50 biotech companies—including many of the top 20 pharmaceutical companies—use Saama’s award-winning Life Science Analytics Cloud (LSAC) platform to accelerate more than 1,500 studies, including the clinical trial that led to the world’s first COVID-19 vaccine. LSAC’s rich applications facilitate unprecedented and authoritative oversight and automation of comprehensive clinical research data, enabling companies to file New Drug Applications (NDAs) more efficiently and bring treatments to patients sooner.

Impact on the business:

At Saama, our business is delivering solutions with world-class talent and services with most consultant satisfaction.

Key relationships:

• All project team members onsite in USA and globally
• Product teams
• Engineering Teams
• Operations support teams
• Client Relationships

What We Value

• Integrity: doing the right thing
• Solutions: solving core, complex business challenges
• Collaboration: working as one team
• Innovation: changing the game
• Transparency: communicating openly
• Enjoy & Celebrate: having fun

Competencies:

• Results-oriented and a self-starter who enjoys a challenge and needs minimal support and direction.
• Takes initiative; challenges status quo
• Learns quickly; takes smart risks & experiments.
• Consulting skills; identifies key requirements in dynamic environments.
• Positive Attitude, Communication & Influence skills. Able to communicate effectively and credibly with clients, and other team members. Effective in both written and spoken communication.
• Stays the course despite challenges & setbacks

Knowledge, Skills & Abilities

• Knowledge and expertise related to the conduct of clinical research and clinical research operational delivery.
• Customer management and communication skills to build consultative, trusted relationships with Customers with exception delivery outcomes and high customer satisfaction.
• Management skills to build productive relationships and drive contracted scope, timeline, and financial expectations while maintaining a high level of focus on quality.
• Professional communication skills to communicate clearly, concisely, and appropriately to ensure timely and productive coordination to meet the Customer's needs and expectations.
• Leadership skills to facilitate the communications, relationships, and work flows required to drive timely, efficient, and appropriate decision-making in order to ensure that the contracted scope, timeline, and financial expectations are fully met.

What You’ll Do

• Provide knowledge and expertise related to the scope and benefits associated with the Saama portfolio of machine learning driven, AI-enhanced clinical solutions that streamline and improve clinical research delivery and quality, as well as enable streamlined, dependable delivery timelines.
• Act as the consistent, primary Saama single point of contact for your Customer with full accountability and empowerment for the delivery of all contracted Saama deliverables.
• Act as the consistent, primary point of contact for Customers with full accountability and empowerment for the delivery of all contracted Saama deliverables.
• Based on your Customer feedback, provide actionable insight and guidance to current and future Saama product capabilities and participate in internal roadmap review forums.
• Provide internal leadership and support for driving continual process improvement across the full Product Delivery organization with a keen focus on improving our customer delivery process.
• Additional responsibilities may be assigned based on a discussion with your reporting manager.

Education and Work Experience

• Bachelor’s degree or higher (preferably in a life-sciences and/or data science field).
• 10+ years work experience in the clinical research industry (preferably in the CRO, Biotech, Pharma, and/or Clinical Technology areas).

LSAC provides customers with the ability to leverage advances in technology, AI, and precision medicine to connect, contextualize, and analytically converse with all their drug development data assets. It accelerates time to market and positively impacts patient lives. The combination of Saama’s AI research, advanced technical & analytics capabilities, domain expertise across the drug development life cycle, and successful product co-development approach has made Saama a trusted partner and thought leader in the life sciences industry. Saama is committed to finding the best people because the innovations and discoveries that enabled together leads to better technologies, better treatments, and a better future

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment, including but not limited to, computers, phones, and photocopiers.

Physical Demands

This position requires the frequent and repetitive use of a computer, keyboard, and mouse. Hand and finger dexterity is required.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

EEO

Saama Technologies, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training

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