This post is a homeworking contract. Whilst most work will be undertaken during office hours, some evening/weekend work and occasional travel within the London and Southeast & north locality, to Milton Keynes and other OU office locations may be required. Please note that it is expected that the post holder will live in the London & Southeast or north of England locality area.

Change your career, change lives

The Open University is the UK’s largest university, a world leader in flexible part-time education combining a mission to widen access to higher education with research excellence, transforming lives through education.

The Faculty of Wellbeing, Education and Language Studies works across a range of disciplines including education, childhood and youth, health and social care, youth work, social work, languages and applied linguistics, nursing, and sport and fitness; organised as three schools. We work proactively, taking an innovative approach to teaching and learning; develop collaborative and effective partnerships with employers and other institutions; and engage in cutting edge, action oriented and internationally recognised research.

The role

The Open University is recruiting a Faculty Coordinator who will be responsible for the administrative support activities related to the delivery of services to students and Associate Lecturers (ALs) in liaison with colleagues in Student Services. You will be a point of contact for prospective students and their employers/sponsors, as well as for currently enrolled students and their employers and sponsors.

You will have an operational perspective on the planning and delivery of services, using existing processes and where appropriate creating new processes for scheduling, monitoring, reviewing/reporting and liaising with colleagues both nationally and centrally. Your responsibilities will include a particular emphasis on supporting the Faculty’s professional programmes in Nursing and Social Work.

You will be expected to develop and maintain close working relationships with nation managers, Staff Tutors, Associate Lecturers, and Academic Services staff, and to be a committed member of a number of teams.

Skills and experience

• A degree or equivalent qualification
• Demonstrable experience of administrative work in an educational context;
• Excellent organisational ability and experience in using management information systems;
• Proven ability to work proactively with minimum supervision, using your own initiative;
• Experience of managing projects including co-ordinating and planning tasks, influencing others, and ensuring delivery to quality standards, budget and schedule;
• The ability to work as an effective member of multiple teams, with the communication and interpersonal skills needed to encourage co-operation and co-ordination of the work of both academic and administrative colleagues and effective liaison with Associate Lecturers;

More information can be found in the Job Description.

If you would like to discuss the particulars of this post before making an application, please email Adriana Klaasen Resourcing-Hub@open.ac.uk, VRF 20701.

What you get in return

We have a strong commitment to providing training and development in and beyond your current role. This includes thorough induction into the organisation and regular reviews of your training and development needs.

We also offer a great range of benefits that support our employees and their families for the long term. Benefits include an attractive pension proposition and 33 days holiday per annum pro rata, plus Bank Holidays and Christmas closure days.

How to apply

Unless otherwise stated in the advert, all applications are completed online via the OU Job’s page and following the instructions below and clicking the “APPLY NOW” link below. Applications submitted via 3rd party websites will not be considered.

Access details for disabled applicants are available from the Resourcing Hub, telephone: 01908 655544, quoting the vacancy reference above.

To apply for this role please submit the following;

• CV
• Personal statement, up to 1,000 words, you should set out in your statement why you’re interested in this role and provide examples of where your skills and experience meet the required competencies for this role as detailed in the job and person specification.

The above documents will need to be submitted as one attachment during the application process, please include the personal statement followed by the CV in this document.

To ensure your file is uploaded to our system correctly, please make sure your document is saved with the following file name as appropriate to the vacancy you are applying for: reference, surname, first initial.

You will need to have your documents ready ahead of submitting the electronic application.

Closing date: 10/02/2023 12:00 noon

Interview date: 27/02/2023 - To be held online

You will receive updates regarding your application from resourcing-applications@open.ac.uk. Please ensure this email address is added to your list of trusted senders. Please also keep an eye on your junk folder to ensure you do not miss any important updates regarding this role.

You can view your application communications on the Candidate portal.

Please note: If you have not heard from us within 2 weeks of the application closing date, please assume that on this occasion you have not been selected for interview, however we thank you for your interest in The Open University and encourage you to apply for future positions.

Find out more about us and our mission by watching this short video (you will be taken to YouTube by clicking this link).

The Open University is committed to equality, diversity and inclusion which is reflected in our mission to be open to people, places, methods and ideas. We aim to foster a diverse and inclusive environment so that all in our OU community can reach their potential. We recognise that different people bring different perspectives, ideas, knowledge, and culture, and that this difference brings great strength. We strive to recruit, retain and develop the careers of a diverse pool of students and staff, and particularly encourage applications from all underrepresented groups. We also aspire to make The Open University a supportive workplace for all through our policies, services and staff networks.