MGM Muthu Hotels
Fort William, Scotland
Job ID : 6646715132535245515937636d56564e4a513d3d
Job Description
As Front Office Receptionist, we rely on you to:
-Provide a best-fit solution to fulfil the guest needs
-Assist in enhancing the guest satisfaction scores of the hotel
-Responsible for the delivery of services to guests within Front Office areas in a friendly and courteous manner
-Performs efficiently, courteously and professionally
-Maintains a high standard of service and hospitality at all times
Requirements
We are looking for someone who:
-Takes pride in being a hotelier
-Loves interacting with guests
-Communicates and writes with fluency in English
-Enjoys working as part of a team
-Has a can-do attitude
-Is a self-starter
-Enjoys crafting best-fit solutions for guests
-Has knowledge and skills in using Host and guest-line system, preferably
Job Types: Full-time, Permanent, Zero hours contract, Graduate, Internship
Salary: £10.00-£13.00 per hour
Schedule:
Name : MGM Muthu Hotels
Headquarter : Albufeira, Portugal
Revenue : Unknown / Non-Applicable
Size : Unknown
Type : Unknown
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: Fort William, Scotland
: 10 - 13 GBP HOURLY
: 4 days ago
Support the Longevity Account Managers in resolving issues with clients in a constructive manner, valuing the importance of our long-term relationships.
Performing tasks such as taking calls, making telephone calls (at peak times this can be extremely high volumes) dealing with Service Request Forms (SR Forms)
To achieve the highest possible sales while ensuring an efficient working environment, great customer service, minimal costs and maximum operational efficiency.
Excellent verbal communication skills, pleasant manner, approachable. Own a vehicle as travel throughout the whole of the Midlands is required.
A willingness to provide a quality service to customers with experience of working in a customer orientated role. A Level or equivalent in any subject.