You will often be the first and last point of contact to our clients, customers, visitors and staff. Incident Response & Management - you will be tasked to

Welcome all customers entering the store with a friendly, warm approach whilst remaining calm, professional and focused as a brand ambassador.

To answer inbound calls and make outbound calls in a professional manner whilst logging and passing out efficiently all customer related faults and enquiries.

NDPH is home to the Clinical Trial Service Unit (CTSU), a major international research institute and is also a key partner is the new Oxford University Big Data

Interacting with customers, key stakeholders and the team to obtain and document functional and non-functional needs.