• London, Hybrid
• English, Hebrew
• £26000 - £30000 per annum
• Permanent
• Customer service and sales support
• JB 22838

One of the top UK retailers is currently expanding its customer service team! They are looking for Hebrew speakers to be part of their multilingual environment. You will be responsible for delivering outstanding customer service across the Hebrew and English-speaking markets.

The company offers a work-from-home scheme with only 2 days per month working in their Central London office.

Your responsibilities will include:

• Answering emails, chats and telephone calls in Hebrew as well as English
• Resolving customer enquiries regarding orders
• Maintaining a great relationship with customers

About you:

It is essential for you to be a customer-oriented individual and to have superb problem-solving skills, as well as excellent Hebrew language skills. This is a thrilling opportunity to be part of, where you will have the chance to develop your skills within a growing organisation whilst being involved in an energetic multilingual team!

Profile:

• Required to be fluent in Hebrew and English, both written and spoken
• Previous experience as a Customer Service Advisor, Customer Service Representative, Client Service Executive, Customer Care Coordinator or Customer Support Agent desired
• Possess a professional, helpful and friendly telephone manner
• Demonstrated interpersonal skills and the ability to work as part of a team and independently
• Strong communication skills, able to work in a fast-paced environment

To apply, please send your CV in English and in Word format to Alvaro.
languagematters is acting as an employment agency in relation to this vacancy.