Answering calls and emails to help our customers make the most of their accounts, helping them track their deliveries and learn about our crowd-funded wines and

Provide advice and re-assurance to customers in difficult and emergency situations, which may include liaison with the police, ambulance, fire service, next of

Interface with internal customers to answer questions or solve problems. Maintain items records, document necessary information and utilize reports to project

Dealing with enquiries from potential clients, colleagues and existing clients promptly; Are experienced in care work (2 years minimum).

Roke delivers advanced research, development services and products to high profile customers who come to Roke with varied and challenging problems to solve.