We're looking for two friendly go-getters to join our hotel team at the ibis Styles Birmingham NEC & Airport to serve guests at reception, the bar, restaurant and beyond on a casual, zero hours contract with a salary of £9.74 per hour. Experience is preferred but not essential although a great attitude is a must-have.

Officially known as a Guest Service Assistant (GSA), you could be the first person a guest meets at our hotel so you’ll need to be friendly, professional and confident. You’ll be the person a guest turns to if they have any concerns or complaints and you’ll be given the power to make things right. GSAs are the beating heart of our hotel and get involved in everything from serving at the bar, preparing breakfast and taking reservations, to ensuring our housekeeping and maintenance teams are aware of any issues, so you’ll be great at juggling tasks and turning your hand to many different things. We want you to be the person who makes our guests feel welcomed and pleased with choosing to stay at the ibis Styles Birmingham NEC & Airport.

If you're someone who can really shine in a busy setting, who is comfortable meeting new people and who is passionate about customer service, we want to hear from you.

Job Type: Zero hours contract

Salary: £9.74 per hour

Schedule:

• Holidays
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Birmingham, B40 1PQ: reliably commute or plan to relocate before starting work (required)

Experience:

• Hospitality: 1 year (preferred)

Work authorisation:

• United Kingdom (required)

Reference ID: GSA22092022

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