To successfully carry out this role, you will have a track record of providing excellent customer service by telephone, e-mail and teams meetings.

The role involves serving customers over the phone and in writing, responding to requests such as customer moves, processing payments and billing queries.

Providing companionship, and support in the customers mental and physical activities, such as taking them shopping or to the cinema, reading and photo albums,

Save with Amey - Our online voucher portal gives you access to thousands of discounts from leading retailers to help you save on shopping, days out, or nights

You will be responsible for supporting back office (AFS) process and associated documentation in relation to sales teams.