Doordeals are Predominantly an online retailer of Timber Doors & Frames. Established over 15 years we have grown to become a leading independent retailer in this field. We deliver our orders nationally on a fleet of our own vehicles.

The successful candidate will have previous experience in a administrative/sales role. They must be able to work in a busy, fast paced office environment. It is extremely important that the applicant has a high attention to detail and be able to prioritise their workload.

Experience within this industry is preferred but not essential. Product training will be given.

All sales leads are inbound. This job does not involve ANY Cold calling. Your job will involve working within a small but dedicated team to help drive the business forward.

If you are successful in your application your position will typically involve the following roles & responsibilities;

• Dealing with inbound customer enquiries through emails & telephone calls.
• Creating quotations for customers. Following up on previous quotations, making sure the customers have all the information they need to make an informed decision.
• Processing orders. Liaising with customers to confirm orders. Gather additional information as necessary and keep them informed on the progress of orders.
• Dealing promptly and effectively with customer requests and queries, including invoice queries, to meet required time-scales.
• Liaising & building relationships with suppliers.
• Work closely with the accounts team. Making sure process are followed. Delivering information from the office to the accounts Dept.
• Continue to build doordeals relationships with new & existing customers.
• Working with other members of the Sales, Marketing and Operations teams, to identify issues, propose solutions and take part in projects to contribute to operational and sales efficiency.
• Be proactive by looking for efficiencies in all processes and raising these to your supervisor in an appropriate manner

Requirements:

· An understanding of Microsoft Windows products and technologies.

· Excellent organisation and administration skills.

· Excellent communication skills both verbal and written

· Key eye for attention to detail.

· A proactive working mindset.

This is an excellent opportunity to join a profitable company, passionate about delivering great customer service. We have the nucleus of a fantastic team focussed on continuing impressive long term growth.

Job Type: Full-time

Salary: From £22,000.00 per year

Benefits:

• Casual dress
• Company events
• Company pension
• On-site parking

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus scheme

Work Location: One location

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