First point of contact for our customers via inbound calls and other methods of communication. Accurately recording/logging interaction with customers and

Monitor digital content services, including markets such as audio/video streaming, digital advertising, and social media platforms, among others.

Effectively communicate with internal and external customers by telephone, e-mail or in writing in a clear, concise, and polite manner.

Proofreading work for marketing and sales before being sent to customers. Booking appointments and upselling retail products to customers.

On non-office days, the individual may work from home. The post holder will be responsible for the administrative function of the office/site and line manage