Team: Growth and Analytics

Salary: Permanent

Location: London, UK - Hybrid

Closing: 11:22pm, 2nd Apr 2023 BST

Perks and benefits

HarperCollins UK publishes a wide range of books, from cutting-edge contemporary fiction, to block-busting thrillers, from fantasy literature and children’s stories to enduring classics. It also publishes a great selection of non-fiction titles, including history, celebrity memoirs, biographies, popular science, dictionaries, maps, reference titles and education books, and its digital business is thriving. With 200 years of history, HarperCollins publishes some of the world’s foremost authors, from Nobel and Booker prize winners to worldwide bestsellers. In addition, it’s the publisher for the works of Agatha Christie, George R.R. Martin, JRR Tolkien, David Walliams and CS Lewis, amongst others.

HarperCollins UK is a division of HarperCollins Publishers, one of the largest English-language publishers in the world, and a subsidiary of News Corp, the largest media group worldwide. Headquartered in New York, HarperCollins has publishing groups around the world, including the US, UK, Canada, Australia, New Zealand, and India. HarperCollins is consistently at the forefront of innovation, using digital technology to create unique reading experiences and expand the reach of its authors. You can visit HarperCollins Publishers online at: http://www.harpercollins.co.uk.

The team focuses on driving growth across all divisions of the company through data-driven projects ranging from digital marketing and to revenue forecasting and algorithms. An incredible opportunity to learn about data analysis and strategy and to develop a cutting-edge ever-evolving skillset in a team with a results-oriented start-up-like mentality.

Overall purpose of the role

We are looking for a Junior Commercial Data Analyst to join our Growth and Analytics team, playing a critical role in the definition, implementation and optimisation of revenue growth strategies in the ever-changing publishing industry and the ultra-competitive UK market. This is an amazing opportunity to join a Big Data environment and to become a key player in the fast-paced growth of the function by contributing to Growth & Analytics strategy with analysis, cross-functional, multi-stakeholder projects and process automation. The successful candidate will have the opportunity to learn more about technology, marketing and strategy in an innovative and dynamic environment amongst big players such as Amazon and Audible, with plenty of space to apply their expertise, develop and grow.

Main Responsibilities

• Learn, maintain and improve G&A’s strategy for the digital markets, including pricing best practices, processes, tools, reports and documentation.

• Learn and implement the team’s best practices to optimise book positioning online and conversion both via SEO and SEM.

• Support with analysis to understand main factors driving commercial performance across the company’s products (e-books, print books, audio-books), retailers (Amazon, Apple, Audible...) and markets, delivering insights and actions across all divisions.

• Develop an in-depth understanding of HC’s competitors’ business models and tactics, as well as best practices and process automations.

• Manage the internal dynamic pricing process, including working closely with Development, Digital Operations, and local / global Sales teams.

• Drive and motivate collaboration and cross-functional alignment between a wide range of functions and stakeholders to unleash the potential of Big Data analytics across the company.

• Support the Strategy team and functions in the UK, maintaining and innovating on strategies and algorithms to drive growth for the company in the UK.

• Engaging with the divisions and central teams in London at our London Bridge office.

Skills required:

• Proficiency in Excel (INDEX, nested IF statements)

• Experience with analysis in a high-volume transactional data environment

• Appropriately documenting for future reference or review

• Highly analytical skills with a strongly strategic mindset

• Great attention to detail; organised and accurate approach to work; meticulous and thorough

• Results-oriented, business-driven professional with strategic mindset

• Excellent stakeholder management skills

• Creative, innovative thinker with outstanding problem-solving skills.

• Able to take responsibility without micromanagement.

• Knowledge/experience with SQL is a plus

• Experience with Power BI (inc DAX functions) is a plus

  Benefits

  • Hybrid working model (2+ days in the office)

  • 26 days holiday plus bank holidays (option to buy and sell holiday days)

  • Enhanced pay for maternity, paternity, adoption and shared parental leave

  • Private healthcare cover and life assurance

  • Free access to HeadSpace, employee assistance programme (24 hour helpline), mental health first aiders, and a wellbeing portal

  • Employee networks: HC All In (open forum), Elevate (for ethnic minority colleagues), HarperParents, Menopause at Work and Pride at HC

  • Unlimited training on our Learning and Development portal, management courses (up to MA level) and mentoring programmes

  • Virtual GP and eyecare vouchers

  • Charitable donation matching and volunteering day

  • We're a certified Carbon Neutral company

  • Free e-books and audiobooks, newspaper subscriptions and discounts on books

  • Subsidised canteen and retail discounts

    If you wish to discuss anything regarding this position and/or your application to this role, please reach out directly to our Talent Acquisition Manager at stephanie.jemmett@harpercollins.co.uk with subject heading ‘Vacancy Query’ plus the job title and we will aim to get back to you within 5 working days.