Post a Job

Job Detail

Junior HelpDesk / Support Desk Specialist

Junior HelpDesk / Support Desk Specialist

TransPerfect

London, England

Job ID : 6646715131695246526f54586e56644f4b673d3d

Job Description :

TransPerfect Is More Than Just a Job…
Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.
Description:
We are currently seeking an energetic individual to work full-time in our London office as a Junior Helpdesk/IT Support Desktop Specialist. This is an entry-level position for someone with 0 to 3 years of experience with a chance to be exposed to an enterprise-computing environment. The qualified candidate should have good technical troubleshooting skills and excellent non-technical communication skills, both in written and oral formats.
Responsibilities include:
  • Provide installation and support of PC and some Apple hardware and software (including peripheral devices such as printers and USB devices)
  • Be able to receive and respond to incoming calls, and/or e-mails regarding workstation and peripheral performance and use requests
  • Perform on-site analyze, diagnosis, and resolution of workstation and peripheral problems for a variety of end users, and recommend and implement corrective hardware and software solutions, including remote repair
  • Adhere to procedures for logging, reporting and monitoring helpdesk requests. Must create a high level of user satisfaction through accurate timely follow up, strong technical skills, good customer communication and relationship building
Required Skills:
  • Excellent written and verbal English communication skills
  • Strong interpersonal skills and ability to interact favourably with a wide variety of people
  • Highly self-motivated and with reasoning skills
  • Knowledge of Microsoft Windows Desktop Operating Systems (Windows 10)
  • Knowledge of Mac OS X is desirable
  • Knowledge of office productivity software such as Microsoft Outlook, Word, Excel, etc.
  • Knowledge of Antivirus and Spyware removal techniques
  • Ability to quickly diagnose and fix problems
  • Ability to articulate and maintain attention to technical details
  • Ability to open a computer and replace defective components
  • Desire to learn new skills
  • Ability to follow through and document issues as well as resolutions
  • Be able to work in a team-oriented, collaborative environment
Join our innovative, achievement-driven culture, and you will discover lasting rewards and the opportunity to take your career further than you can imagine. Apply Now!

Company Details :

Name : TransPerfect

CEO : Phil Shawe

Headquarter : New York, United States

Revenue : $500 million to $1 billion (USD)

Size : 1001 to 5000 Employees

Type : Company - Private

Primary Industry : Business Consulting

Sector Name : Management & Consulting

Year Founded : 1992

pixelaxiom.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, pixelaxiom.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, pixelaxiom.com is the ideal place to find your next job.

Details

: London, England

: 29567 - 35098 GBP ANNUAL

: 458 days ago

Share Job :
Apply For Job

Related Jobs

Receptionist

art'otel

London, England

Full Time

Shift patterns shared at least 2 weeks in advance so you can plan your life around work! You strive to provide the best service possible with every interaction

Street, England

9.5 GBP HOURLY

Full Time

And youll want to wow guests with your own outstanding customer service. Listening to, and carrying out, customer and colleague requests.

London, England

10 - 15 GBP HOURLY

Full Time

Working closely with the sales development representative and sales team, you will perform both inbound and outbound lead qualification activities, including

Reading, England

9.66 - 10 GBP HOURLY

Full Time

Retail Assistant Location: Primark Reading Salary: 9.66 - 10.00 per hour Employment type: Temporary - Until September 2023 Job type: Part Time Contracted

Yard Delivery Driver

Cidon Construction

Barnsley, Yorkshire and the Humber, England

Full Time

A full, clean driving licence is essential, in order to make regular deliveries to site with our pick up. Able to stay focused, and work safely at all times.