Trainee/Junior Operations & Growth Manager:

Cleansmart manufacture professional carpet and upholstery cleaning machines, and are one of the UK’s leading suppliers to this niche market.

Our ‘Airflex’ machines are very highly rated, with a leading UK presence, a growing European presence and active interest from the United States.

We are now looking to expend on our UK success and set up US-based production facilities to produce 120 volt machines, which should be a transformative period for the business.

In preparation for this expansion, we are looking for an ambitious, degree level candidate, who is capable of growing with the business and progressing to Operations Manager and then Global Operations Manager.

You will need to be process driven, creative, and with the people skills to manage the processes that you will optimise. No previous experience of the cleaning equipment industry is required.

Your mission:

Phase 1: Trainee/Junior Operations Manager (£35k + up to £9k bonus)

As Trainee Operations Manager, you will acquire a 360-degree view of our operations, working ‘hands on’ in each area of the business.

During phase 1 you will work collaboratively with our team to improve and optimise our processes, select and monitor appropriate KPI’s, and create staff training systems, in the following areas:

• Production
• Warehouse/logistics
• Stock
• Repairs and servicing
• Parts
• Health and safety

As you complete the work needed in each of the above areas, you will assume responsibility for overseeing that area of the business, with a £1500 bonus paid each time you take on a new area of responsibility.

On successful completion of Phase 1, you progress from Trainee Operations Manager to Operations Manager.

Phase 2: Promotion to Operations Manager (£45k plus target-based profit share)

While overseeing day-to-day operations, you will now work closely with our team to prepare for expansion into the US market.

You will help appoint and then oversee a US-based Operations Manager. From the UK (and with occasional short visits to the US), you will work with the US Operations Manager to source US premises and prepare operationally.

You will oversee the planning of premises layout, stock, equipment and staffing requirements. You will implement our operational systems, with monitoring, and assist with staff recruitment and training, ready for launch.

Upon successful launch, there will be an opportunity to progress to Global Operations Manager (circa £60k plus generous target-based profit share), overseeing both UK and US operations, continuing to work closely with the US Operations Manager and US staff.

The Operations Manager will play a key role in developing and delivering the company’s growth plan, as we scale up our small but successful UK operations, to accomplish our mission of ‘World class British cleaning equipment - Worldwide’.

Outcomes as Trainee Operations Manager:

• Robust and efficient operational systems in place, with monitoring
• LEAN principles applied to all operations
• Process of continual improvement implemented
• Effective recruitment and training systems in place for all operational roles
• Staff motivated, on task and working towards a shared vision
• Operational KPI’s in place and monitored

Your competencies

• Efficiency. Able to produce significant output with minimal wasted effort.
• Intelligence. Enjoys learning and learns quickly. Demonstrates ability to quickly and proficiently understand and absorb new information
• Organization and planning. Plans, organizes, schedules, and budgets in an efficient, productive manner. Focuses on key priorities
• Accuracy/Attention to detail
• Teamwork. Reaches out to peers and cooperates to establish an overall collaborative working relationship
• Ability to develop people. Coaches people in their current roles to improve performance and prepares them for future roles
• Creativity/innovation. Generates new and innovative approaches to problems. Able to identify and separate out the key components of problems and generate a range of creative solutions, evaluate and select the most appropriate solution
• Communication. Speaks and writes clearly and concisely. Maintains this standard in all forms of written communication
• Work ethic. Possesses a strong willingness to work hard to get the job done. Has a track record of working hard
• High standards. Expects personal performance and team performance to be nothing short of the best

What we offer:

• Good starting salary with a clear career progression pathway
• Company profit share bonus (target linked)
• Flexible working hours under consideration
• 9 day fortnight under consideration
• The opportunity to become a key driver in scaling up a successful small business and achieving transformative growth

Required education and work experience

• Business-related degree preferred + minimum two year’s relevant work experience
• No knowledge or experience of the cleaning equipment industry is required

Useful skills (not essential)

• IT skills (experience with spreadsheets/formulas, SOP software, Sage accounts or Customer service software would be useful)
• Operational system design/improvements/process analysis
• Delivery of staff training
• Health and safety
• LEAN principles
• Data analysis
• Most importantly, we are looking for intelligent and capable candidates with the right competencies – please don’t be put off by any of the skills listed above, which might be useful, but are in no way essential

To apply

Please hit the Apply Now button and complete the Indeed skills assessment. The assessment should take you around 15 minutes. It's not too difficult, but is designed to be a little tricky, so please take your time and think carefully before answering each question. We recommend you complete the test on a pc instead of a phone.

Thank you for your interest in this opportunity, we look forward to receiving your application.

Job Types: Full-time, Permanent

Salary: £35,000.00-£55,000.00 per year

Benefits:

• Flexitime
• Free parking
• Profit sharing

Schedule:

• Monday to Friday

Supplemental pay types:

• Performance bonus

Education:

• Certificate of Higher Education (preferred)

Experience:

• Operations related: 2 years (preferred)

Work Location: One location

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