Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. We enable clients to achieve their strategic

financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.

Citi Belfast is one of the largest employers in Northern Ireland with a diverse and talented team of over 3000 people from over 40 different nationalities across our four Belfast offices.

We are the only global investment bank operating in Northern Ireland. Every day, our local experts interact with global teams in over 100 countries developing and supporting next-generation technology solutions for the enterprise and

delivering critical services to the bank and its customers, to make sure we are a stronger and safer organization for our clients.

You will have a truly global reach, which will provide you with new experiences and development opportunities right herein Belfast’s iconic Titanic Quarter.

The KYC Operations Control Support Manager is a senior management-level position responsible for accomplishing results through the management of a projects and strategies to provide Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting services in coordination with the Compliance and Control team. The overall objective of this role is to drive the development and management of a dedicated internal KYC (Know Your Client) program at Citi.

Responsibilities:

• Manage KYC Operations project book of work, including strategic program roll out and system enhancements pertaining to controls

• Provide senior oversight of KYC Operations teams, senior point of escalation for the team and its stakeholders, represent the KYC function in senior management discussions and key stakeholder meeting across the business, compliance and operations and serve as central point of coordination for vendor strategy and third party interactions

• Serve as key contributor to the Global KYC strategy and partner with the Global Management team to develop a target operating model encompassing people, process and technology

• Ensure effective governance of tasks and processes with reference to internal policy and external regulation

• Partner with global Compliance and KYC teams to interpret and implement new Anti-Money Laundering (AML) policies and work toward developing consistent processes and practices

• Manage and assess impact of operational implementation of technology and policy change and drives continuous improvements to quality of data and client service levels

• Create efficiencies through on-going utilization of low cost centers for data management

• Has the ability to operate with a limited level of direct supervision.

• Can exercise independence of judgement and autonomy.

• Acts as SME to senior stakeholders and /or other team members.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• Significant experience Required

Education:

• Bachelor's degree/University degree or equivalent experience

• Master's degree preferred

What we Offer:
As well as a competitive salary and consideration for a yearly discretionary bonus Citi offer;

• 27 days paid annual leave

• Award winning pension scheme, Life assurance and

• Private medical insurance with Bupa healthcare.

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our

employees first and provide the best-in-class benefits they need to be well, live well and save well.

We’ll provide you with the resources to meet your unique needs, empower you to make healthy decisions, and allow

you to choose which benefits suit you and your personal life best.

Highlights to our core benefits include:

• Award winning pension
• On-site health services
• Private medical insurance packages to suit your personal circumstances
• Paid parental leave
• Generous holiday allowance starting at 27 Days plus bank holidays; increasing with tenure

Citi Belfast also champions diversity within our workforce, which helps us be well and live well together. We have over 40 different nationalities in our Northern Ireland offices, are a vocal supporter of LGBTQ+ rights, and are proud to have 47% of our leadership team made up of individuals who identify as women.

We encourage and lead inclusivity through our Pride, Disability, Multicultural, Families Matter, and Women affinity networks that are run by and for, Citi Belfast colleagues; providing them with the support they need in their personal

and professional journeys and supplying them with the tools to help educate colleagues on all things related to each network to help us work better together.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

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