Medical Receptionist
Medical Receptionist
Primary Care Careers
Maldon, England
Job ID : 6646715132535250516f66596e6c56414a513d3d
Job Description :
About the Role
We are looking for an experienced and professional Medical Receptionist to join our growing team.
As a Medical Receptionist you will excel in providing first-rate customer care and have great interpersonal skills at front desk and on the telephone. You must be able to work flexibly in a team of receptionists on a rota basis to cover Surgery opening hours and also provide holiday and sickness cover, as needed, on an overtime basis. You must be a team player with excellent communication skills, telephone manner and have the ability to work under pressure.
The post-holder is responsible for:
- Answering the telephone
- Dealing with all enquiries from patients attending the Surgery
- Booking and cancelling appointments
- Booking in patients arriving for appointments
- Deal with non-clinical enquiries regarding prescriptions
- Recording home visit requests
- Tidying up waiting area and clinicians’ rooms
- Filing of notes, correspondence, results etc.
- Taking results via the telephone from hospitals
- Telephoning patients with results/scans etc., at the Doctor’s request
- Telephoning patients when necessary
- Attend staff Practice meetings
- Chaperoning for patients when necessary
About the Candidate
- You will need strong inter-personal and prioritisation skills.
- You will need to be committed to delivering a quality service, be a team player and proactively identify continuous improvement opportunities and implement them.
- You will need to plan ahead and respond to changes and understand the impact that these changes can have on the overall service delivery of the Practice.
- You will need to be able to engage effectively and handle interactions with a wide range of stakeholders and be comfortable with providing advice and support.
About Us
The dispensary is a very busy working environment dispensing to over 3,100 dispensing patients. The current team comprises two Pharmacy Technicians, three dispensing assistants, one dispenser and one delivery driver.
Disclosure and Barring Service Check
Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Company Details :
Name : Primary Care Careers
Headquarter : Colchester, United Kingdom
Revenue : Unknown / Non-Applicable
Size : Unknown
Type : Company - Public
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Details
: Maldon, England
: Today
