Eligible is an innovative fintech start up that helps financial institutions delight, engage and keep their customers forever! Our mission is to replace dated paper and telephone customer service, with a digital journey that personalise to each customers needs.

Our first use-case is the mortgage market and we're now the market-leader with over £50bln mortgages serviced by our solution. We're partnered with some of the largest financial institutions in the UK.

Based in cool warehouse-style office in Farringdon, we’re a talented team of 30+ people, with experience from all over the world committed to problem solving. We want to create a unique place where user empathy and data are at the core of the product and the business.

Our Culture

• Be ambitious: Think big and make it happen
• Be simple: keep the essential
• Be focused: Do one thing really, really well

Work Ethics

Trust & Accountability : Our employees take personal ownership of growing the company. We trust employees to best know how to get the work done and truly support work/life balance.

Diversity: We’re committed to building a company that prioritises diversity and fosters a culture of inclusivity, where different perspectives are valued.

What are we looking for ?

We are looking for someone to take on a role that combines office management and assisting the executive team. Someone who enjoys being part join a social, fun, and friendly team and support them by leading all things office and culture. Our ideal candidate is like ‘ownership’: once you know the goal you ‘run with it’. This role requires someone to be in-office 4 days a week, with some flexibility for additional work from home.

What are you going to do ?

You’ll be supporting our co-founders and the team. This includes office administration tasks, and proactively resolving niggling issues. You will also serve as the ‘eyes’ and ‘ears’ of the co-founders and help with strategic projects, key decisions and support on coordination of calendars for key initiatives. This means you will have daily interaction with two relaxed and approachable founders, each with 15+ years experience in banking, fintech, VC and digital media.

You will also support the operations team with HR related matters such as employee onboarding/offboarding. Finally, you may be required to support finance in the management on invoices and payments.

Qualifications ?

• Excellent communication skills
• Highly organised with a strong attention to detail
• Comfortable with software like outlook, Calendly, slack, etc
• Experience leading culture, including organising team socials (physical and social), team offsites & gifts of gratitude on birthdays and work anniversaries.
• Highly organised with the ability to manage several projects in parallel
• Strong email and calendar management skills
• Proven ability to work independently in a fast-paced environment
• Enjoys collaborating with others
• Naturally proactive, social and energetic

Benefits

• 25 working days paid + bank holidays
• Regular drinks and parties offered
• Great offices in London
• Join a fun and energetic team
• Team building trips

What to expect from our hiring process?

• 1st Round: 30 mins interview with one of the co-founders
• 2nd Round: 30 mins interview with other co-founders

Job Type: Full-time

Salary: £25,000.00-£30,000.00 per year

Benefits:

• Casual dress
• Company pension
• Flexitime
• Work from home

Schedule:

• Flexitime
• Monday to Friday

Ability to commute/relocate:

• London, EC1R 3BX: reliably commute or plan to relocate before starting work (required)

Work Location: One location

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