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Operational Telecoms Technician

Operational Telecoms Technician

Queen's University Belfast

Belfast, Northern Ireland

Job ID : 6646715132535647525954586b464a4d4b773d3d

Job Description :

Job details

Job reference

23/110744

Date posted

06/03/2023

Application closing date

20/03/2023

Salary

£25,642 - £29,619 per annum

Job category/type

Technical

Attachments
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Operational Telecoms Technician

Job description
The Telecoms Team based within Information Services (IS) at Queen’s University Belfast, is currently seeking to appoint an exceptional candidate to the post of Telecoms Technician.

About the Role: This is a customer facing role that provides specialist technical support to ensure the effective delivery of a comprehensive suite of Telephony and Unified Communications services to staff across the University. This will include installation, system administration support / fault finding across the range of telephony services to deliver a timely, accurate and high-quality service.

About You: You will already have substantial experience in a customer facing role providing a technical support role to include some of the following:
  • Support of a telephony/UC system
  • Support of customers using PC’s/Mobile Devices
  • Installation of applications software on Windows and Apple devices
  • Experience in supporting Office 365 stack.


Please note the above are not an exhaustive list. For further information about the role including the essential and desirable criteria please click the Candidate Information link below.

At Queen’s our people are at the heart of everything we do. As a staff member you will become part of a vibrant organisational culture, which will provide you with the opportunity to achieve your full potential and enhance your career through a continuous focus on learning and development.

We offer an excellent employment package that includes:
  • Great terms & conditions
  • Pension schemes
  • Flexible working by enabling you to design your working week in collaboration with your manager through a blend of remote and office working
  • Family-friendly initiatives
  • Career development opportunities
  • Support for health & mental wellbeing
  • Generous holiday entitlement of 8.4 weeks a year (made up of 23 days annual leave, 10 closure days and 9 bank holidays)


Queen’s University is committed to promoting equality of opportunity to all. We have created an inclusive culture by establishing staff networks such as iRise (Black, Asian, Minority Ethnic and International Staff Network) and PRISM (LGBTQ+) which help us progress equality.

We also subscribe to Equality Charter Marks such as the Diversity Charter Mark NI in addition to Athena Swan. For further information on our commitment to Equality, Diversity and Inclusion, please visit: www.qub.ac.uk/diversity; www.qub.ac.uk/qgi and www.qub.ac.uk/sites/StaffGateway/StaffNetworks/

Informal enquiries may be directed to David Nelson at d.j.nelson@qub.ac.uk

Candidate Information


About the Directorate


Attractive Reward Package


Information for International Applicants

Company Details :

Name : Queen's University Belfast

CEO : Professor Ian A Greer MD FRCP(Glas) FRCPE FRCP FRCPI FFSRH FCCP FRCOG FMedSci

Headquarter : Belfast, United Kingdom

Revenue : $100 to $500 million (USD)

Size : 1001 to 5000 Employees

Type : College / University

Primary Industry : Colleges & Universities

Sector Name : Education

Year Founded : 1845

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Details

: Belfast, Northern Ireland

: 25642 - 29619 GBP ANNUAL

: Today

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