Introduction

We are a modern national law firm supporting a team of 200 leading consultant lawyers and their teams specialising in corporate and private client work. We have 10 office locations across the country offering lawyers the choice to work from one of our Grade A locations or remotely from their home office.

Required Skills

The successful candidate will have the following skills:

· Solid operational and facilities experience within a service facing environment (ideally from a professional services) including efficient project implementation and execution

· a professional customer service approach to all tasks and projects

· the ability to plan, develop and implement projects and processes to add value and deliver improvement where needed

· Proactive with a solution focussed attitude and the ability to act quickly and effectively

· an eye for good design and attention to detail -nothing will get by you without you noticing

· approachable, team player and the ability to work calmly when under pressure

· a confident communicator to include strong written communication skills

Responsibilities

You will play a pivotal role supporting our team of lawyers and we therefore expect that you will be used to developing a general culture of “customer satisfaction” and delivering a consistently high service. Your responsibilities will include:

· Management of all facilities systems and processes across the business (excluding IT/HR)

· Regular reporting to the COO and board on all facilities and operational functions to include recommendations for improvements

· Management of our national office portfolio (which will require some national travel) and facilities

· Implementation and execution of office related projects to include searches for new office space, new office set up and launch and refurbishments, dealing with leasehold renewals.

· Management of Health and Safety compliance across all business functions and office portfolio

· The smooth and efficient operation of the post process

· Liaison with and management of key facilities and operational supplier relationships to maximise service delivery and budget requirements.

· Liaison with internal functions in relation to operational support including IT/Finance/Compliance/HR

· Working as part of the events team to coordinate and organise the firm’s annual programme of events

Applications

In the first instance please apply with your CV, together with a covering note that includes:

· your current employment and most recent salary

· your relevant qualification(s)

· why this role appeals to you

What we offer you?

• A friendly and supportive working environment in modern offices.

• An attractive starting salary, generous pension scheme, private healthcare and life insurance.

• Exceptional on-going training and development and recognised qualifications where appropriate.

All applications will be handled with complete confidentiality.

Due to the volume of applications, we may not be able to respond to each person individually. If you do not hear from us, then unfortunately it is likely that your application will not have been successful on this occasion.

Job Types: Full-time, Permanent

Salary: From £40,000.00 per year

Benefits:

• Company events
• Company pension
• Private medical insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• London: reliably commute or plan to relocate before starting work (required)

Education:

• Bachelor's (preferred)

Experience:

• Operations management: 3 years (required)

Willingness to travel:

• 25% (required)

Work Location: One location

Application deadline: 24/02/2023
Reference ID: EXCOpfac202302

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