With over 135 years of experience, Arco are the UK's only integrated services and safety products business, offering a unique mix of specialist expertise and practical real-life industry knowledge. With a product range exceeding 200,000 items, and huge variety of safety services on offer, we are the leading safety partner in the UK.

As a fifth generation, family-owned business, our success is driven by 1,600 passionate colleagues who form the Arco family. Our family culture is one of the reasons we were voted Supreme Family Business of the Year in 2021.

We’re now looking to recruit an exceptional Operations Manager that shares our core values; respect for people, hard work and enterprise, excellence in reputation and making the world a safer place for everyone.

About the role

As the Operations Manager at our modern warehouse facility, the NDC, in Hull, you will maximise distribution performance and engagement by providing leadership, motivation, training and development to the workforce. You will control all aspects of service delivery within the physical operation ensuring that all functions achieve KPI's, providing a cost efficient, safe and effective service to customers.

This is an exciting opportunity for anyone that has proven experience of managing people within a warehouse environment.

Key responsibilities include:

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  Ensuring the site and shift activities comply with health and safety procedures and regulations
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  Leading, motivating, coaching and developing individual team members to meet and exceed departmental KPI's and operational plans
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  Proactively controlling and reducing costs through on-going planning, evaluation and continuous improvement of operational activities
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  Day to day management of teams (including regular appraisal one-to-one meetings, personal development discussions, management of sickness absence, disciplinary processes, employee relations management etc.)
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  Overseeing general housekeeping requirements of the warehouse, ensuring high standards of hygiene are maintained
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  Identifying issues, problems and opportunities, analyse cause and effect and provide pragmatic and practical short and long term solutions and provide a range of reports to the Senior Management Team to measure performance of the shift
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  Consulting with external agencies for staff resourcing requirements and conducting regular reviews focusing on their performance and fulfilment
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  Leading and supporting projects as required
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  Performing other duties as required by the General Manager including deputising where appropriate

About you

The ideal Operations Manager will be/have:

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  Previous FMCG experience at a leadership and second line manager level
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  Demonstrable knowledge and experience of continuous improvements
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  Logical, numerate and literate with sound commercial and business acumen
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  A degree in Logistics, supply chain or equivalent experience is desirable
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  Experience of leading projects
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  Demonstrable experience of employee engagement initiatives
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  Experience and knowledge of a range of analytical and problem-solving approaches with excellent IT skills

On top of working for the UK’s leading health and safety expert, you’ll also receive:

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  A starting salary of up to £42,000 plus a discretionary company bonus and a car/car allowance
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  32 days holiday inclusive of bank holidays, plus the option to purchase more
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  2 paid Community Volunteering days every year
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  An excellent pension and life assurance scheme
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  A huge range of high street retailer discounts to help with cost of living via MyArco Perks
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  Access to our brilliant Learning Management System, to support your personal development

If you have any questions regarding this vacancy, please reach out to our recruitment team at