At Public Nectar, our goal is to drive breakthrough results for our clients using innovative Paid Ads strategies. With over 5 years of experience and a trusted reputation, we are at the forefront of paid advertising.

We're looking for an Operations Manager to join our team and help us achieve our mission. The ideal candidate will be a hard-working individual with a passion for media, marketing, and all things digital.

Job description

Operations Manager Wanted (IN HOUSE ROLE)

Do you have experience managing operations and a drive to learn and grow within an advertising agency?

We’re seeking an Operations Manager to help us deliver exceptional results for our clients. The successful candidate will be responsible for managing and streamlining the day-to-day operations of our agency, while also providing support and mentorship to the team.

Why Work with Us?

• Flexible working (choice to work from home on (Tuesdays & Thursdays)
• Training provided to help you master the art of Operational Excellence
• Career progression; we hire our staff based on the long-term. Show us your hard work and commitment and we’ll want you to grow with the company.
• Exciting environment with huge ambitions to grow the business further.
• Diverse portfolio of clients ranging from start-ups to national brands.
• Fun and friendly work environment.
• Company laptop, pension contributions.
• 25 days holiday a year + Bank Holidays

What will I be doing?

• Client Reporting and Analysis: Generate monthly time and study reports for clients, and conduct detailed discussions with the board to ensure the company is informed of areas where clients may be over or under-serviced.
• Process Development and Maintenance: Continuously improve and develop processes, maintain policies, and provide support to line managers in creating personal development plans for the team.
• Communication and Coordination: Hold ad hoc meetings with the Managing Director, and facilitate clear communication among team members, clients, and stakeholders.
• Administrative and Operational Support: Ensure tracking sheets are updated regularly, conduct staff inductions and training, approve or disapprove payments, holidays, and payment to third parties, report staff absences, run Monday morning team meetings, and manage payroll and commission statements.
• Project and Client Management: Oversee project management within Asana, develop and maintain strong relationships with clients, and handle client off-boardings and escalations.
• Budget and Financial Management: Oversee the budgeting and financial management of the agency, including cost control and financial reporting.
• Performance Monitoring and Improvement: Monitor the performance of the agency and campaigns, stay up-to-date on industry trends and best practices, and continuously review and improve operational processes and procedures.
• Risk Management and Compliance: Identify and mitigate potential risks to the agency, ensure compliance with relevant laws, regulations, and industry standards, and implement contingency plans as necessary.
• Problem Solving and Decision Making: Address operational issues and challenges using critical thinking and problem-solving skills, and make informed decisions regarding resource allocation and project management.
• Talent Management and Leadership: Recruit, train, and retain high-performing team members, and foster a positive and productive work environment.
• Reporting and Communication: Prepare regular reports on operational performance and progress, and communicate key metrics and insights to stakeholders.
• Recruitment: Lead the recruitment process, ensuring the agency has the necessary talent to meet its goals and objectives.

What skills do you need to have?

• Positive attitude
• Excellent written and verbal communication skills
• Process driven
• Proactivity
• Adaptability
• Effective project management
• Strong communication and collaboration skills
• Willingness to go the extra mile
• Enjoys a good laugh

What would set you apart from other candidates?

• Agency experience
• Operational experience

Like the sound of the above? We’d love to hear from you!

Become a part of our fast-growing team that is helping businesses to grow through the power of Facebook – and having fun doing it!

Job Type: Full-time

Salary: £30,000.00-£40,000.00 per year

Benefits:

• Casual dress
• Company events
• Flexitime
• Referral programme
• Sick pay

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Performance bonus

Ability to commute/relocate:

• Poole: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Describe why you'd be a great fit for Public Nectar

Experience:

• Operations management: 1 year (preferred)

Work Location: One location

pixelaxiom.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, pixelaxiom.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, pixelaxiom.com is the ideal place to find your next job.