The Account Executive is responsible for a portfolio of clients and prospects with accountability for the retention of clients and new business development. Will manage and develop client and WTW relationships and grow the portfolio. The Account Executive is responsible for targeting and converting prospects as well as broking into Lloyds and company markets.

The Role

• Identify primary budget holders and decision makers within clients, establish and maintain active relationships with these people
• Liaise with clients and build strong relationships
• Grow existing portfolio by identifying new, and/or existing opportunities
• Lead and deliver the end to end ongoing client service, adhering to standardised policies, procedures and service standards
• Support the Business Unit (BU) in accurate budgeting, forecasting and tracking of revenue
• Manage client pricing to ensure each client meets agreed target profitability levels
• Proactively develop appropriate solutions and proposals for clients to ensure optimum client retention rates
• Development of service plans that define the engagement and timing of engagement with the client
• Responsibility for supporting the drive of the sales process and business area practice activity in relation to winning, retaining and developing profitable new clients
• Develop and maintain a pipeline of prospects including research, initiation of contact, meetings, responding to RFPs, new business presentations, accurately maintaining the CRM database in order to create and convert sales opportunities
• Actively identify opportunities to work with colleagues across the business to capitalise on account penetration and cross selling opportunities
• Manage compliant processing of contracts as per FCA and contract certainty requirements
• Assist with and design programme and pricing structures to best meet the client’s needs based on knowledge of the client, the insurance market and industry sector proposition
• Deliver optimisation of revenue from new and existing clients through the use of the full range of appropriate placement channels and markets for the specific client segment of the business
• Ability to understand a client or prospect’s business, situations, opportunities, problems and key issues
• Ability to manage relationships and negotiate placement with the insurance market
• Prepare client and prospect presentations considering the impact of client profitability
• Create and grow relationships with underwriters in London and international markets
• Experience in pricing and designing conceptual programmes

The Requirements

• Fluent Italian written and spoken
• Preferably educated to degree level or relevant industry experience
• Proven track record of delivering high levels of client service and broking
• Strong practical knowledge of account development and appropriate tools to achieve this aim
• Experienced knowledge of insurance markets globally in order to deal effectively with client and Willis Towers Watson needs.
• Experienced at new business sales process and track record of converting prospects to clients
• Skilled at building effective relationships, at all levels, with clients, prospects, associates, insurers and external specialists
• Ability to represent the practice and Willis Towers Watson with integrity and credibility
• Strong communication, negotiation and influencing skills
• Experience of working with and adhering to processes and systems to support client service delivery
• Good knowledge of Financial lines products would be an advantage
• Good knowledge of Binding Authorities would be an advantage

Equal Opportunity Employer