Reports to: Continuous Improvement Lead

Company Information:

With over 30 years’ experience, PenCarrie has built a strong reputation as a leading B2B supplier to the garment
decoration industry. Based in Willand, Devon, PenCarrie stocks over 4,000 product lines from over 80 of the
industry’s top brands from promotional t-shirts to high specification outdoor wear. With a primary focus on
meeting the needs of customers, PenCarrie delivers not just on choice but on customer service, reliability and
the values that make it one of the leading companies in the market. We are a family business employing over
300 Team PenCarrie members each of whom is as passionate about the business as the next.

Main Purpose of Job:
• Makes decisions based on steering group direction, stakeholder understanding and insights; create a

shared purpose and goals that align with business strategy; create an action plan which allocates
resources, clarifies accountabilities, and establishes performance goals

• Ensure integration across the organisation; engage in conversations to prioritise choices (time,

• Demonstrate strong commitment to driving collective goals and delivering on functional intent; adapt

• Lead, coach, and partner with Business Analysts (BA) in the collection and definition of business

• Manage the planning, analysis, design, development, implementation, communication, transition

• Provide management and direction to project teams.
• Drive continuous improvement in reducing cost and waste and improving efficiency in project

implementation.

especially the end result. Produce plans and tasks and delegate to relevant working parties and
maintain communication to ensure achievement of goals.

• Utilise project management tools, systems and methodologies to ensure the best chance of project

• Manage multiple projects at varying stages and with varying levels of involvement, whilst managing

JOB DESCRIPTION

• Challenge process by considering new ideas and implementing change where needed.
• Act as a change advocate ensuring the wider vision and purpose is communicated and understood,

reasonably asked.

Knowledge, skills and experience required:

Essential

• At least 2 years demonstrable experience in a Project Management role

• Experience working to multiple and/or tight deadlines, often under pressure

• Evidence of delivering successful projects in line with specification

• Proficient in Jira, Confluence, Microsoft Office

• Excellent Communication skills & Stakeholder management.

• Experience of project management in a software development environment

• Experience of Agile, Waterfall & Hybrid project methodologies

• Experience in a B2B industries and/or software development.
  

Competencies:

Peer relationships
Can quickly find common ground and solve problems for the good of all; can represent own interests and yet
be fair to other groups; can solve problems with peers with a minimum of noise; is seen as a team player and
is co-operative; easily gains trust and support of peers; encourages collaboration; can be candid with peers.

Drive for results
Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers;
productivity and bottom-line oriented; steadfastly pushes self and others for results.

Organisational agility
Knowledgeable about how organisations work; knows how to get things done both through formal channels
and the informal network; understands the origin and reasoning behind key policies, practices, and
procedures; understands the cultures of organisations.

Interpersonal savvy
Relates well to all kinds of people, up, down, and sideways, inside and outside the organisation; builds
appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse
even high-tension situations comfortably; establishes relationships to gain buy in and support on activities.

Decision quality
Makes good decisions (without considering how much time it takes) based upon a mixture of analysis,
wisdom, experience and judgement; most of their solutions and suggestions turn out to be correct and
accurate when judged over time; sought out by others for advice and solutions.

JOB DESCRIPTION

Process management
Good at figuring out the processes necessary to get things done; knows how to organise people and
activities; understands how to separate and combine task into efficient work flow; knows what to measure
and how to measure it; can see opportunities for synergy and integration where others can’t; can simplify
complex processes; gets more out of fewer resources.

Planning
Accurately scopes out length and difficulty of tasks and projects; sets objectives and goals; breaks down work
into the process steps; develops schedules and task/people assignments; anticipates and adjusts for
problems and roadblocks; measures performance against goals; evaluates results.

riority setting
Spends their and the time of others on what’s important; quickly zeros in on the critical few and puts the
trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks;
creates focus.

Total Quality Management
Is dedicated to providing the highest quality products and services which meet the needs and requirements
of internal and external customers; is committed to continuous improvement through empowerment and
management (including with the use of data); is willing to re-engineer processes from scratch; is open to
suggestions and experimentation; creates a learning environment leading to the most efficient and effective
work processes.

Informing
Provides the information people need to know to do their jobs and to feel good about being a member of the
team, unit, and/or PenCarrie; provides individuals information so that they can make accurate decisions; is
timely with information.

Managing and Measuring work
Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process,
progress, and results; designs feedback loops into work.

Strategic agility and change management
Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and
perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and
likelihoods; can create competitive and breakthrough strategies and plans; is an advocate of change.

KPI’s

• Efficient and timeous delivery of projects within relevant budget

• Optimal use of people and other resources in project delivery

• Provision of plans, contingency plans and progress reports to relevant decision-makers

• Delivery of best in class solutions in line with business requirements

• Procurement of appropriately skilled people/ human capital required for timeous completion of

• Procurement of appropriate equipment/ tools required for timeous completion of projects that meet

business needs

Key Contacts:

Internal: Project Boards, Stakeholders, Cross Functional Team Members

JOB DESCRIPTION

External: Suppliers

Prepared by:

Name: HR
Date: 9th January 2023