Pub Operations Executive

Salary: £22,000 depending on experience.

Bonus and flexible benefits available, including:

• Company-funded private medical healthcare
• Double-matched pension (up to 10% of base pay)
• 35 days’ holiday (plus the option to buy and sell)
• Comprehensive opportunities to develop via our learning platform and courses
• A monthly case of our delicious ciders and beers!

Function: Star Pubs & Bars

Location: Edinburgh (Gyle)

Contract: 12month Fixed Term Contract

Latest Closing date: 7th March 2023. Please note, we may close vacancies early where we receive significant numbers of applications, so don’t delay!

As the UK’s leading pub, cider and beer business, we’re home to some of the world’s best-loved ciders and beers, and a leading player in the international drinks industry. But there’s so much more to HEINEKEN than meets the eye.

About the role
An exciting opportunity has come up in the Pub Operations team for an enthusiastic colleague. Reporting into the Pub Operations Team Lead and working in a team of 12, you will help the team provide first class administrative assistance to the Star Pubs & Bars (SP&B) estate team.

The Pub Operations team focus on our Change of Lessee process using our Lease Management System and help identify blockers to keep the process simple. They deal with a lot of important data and take ownership of the regional mailboxes, ensuring responses are turned around within Service Level Agreement (SLA).

Working in Pub Operations provides fantastic development opportunities, whether it’s a greater understanding of the pub business, exposure to new systems and processes, or working with a diverse range of stakeholders. It’s a really fantastic role to kick start your career in SP&B. Colleagues who have worked in Pub Operations have moved to other areas within HEINEKEN into roles in HR, Finance, Legal and of course other roles in SP&B - It's a great place to learn, develop and grow.

This is an exciting time to join the team! You’ll get to work with multiple stakeholders, support in making our processes more effective & efficient and is a fantastic opportunity for development.

Who we’re looking for
We’re looking for someone who can provide that first-class service to their stakeholders! This role suits someone who will thrive in a fast-paced environment, enjoy working on multiple activities and able to effectively prioritise. Experience working with customers and dealing with systems would help you in this role.

We embrace learning and growth and we anticipate there is scope to develop in this role. You’re also likely to bring experiences to this role that are not listed above – as long as you have a thirst for learning and development, not every box needs to be ticked when it comes to skillsets.

We embrace learning and growth, and we anticipate there is scope to develop in this role. You’re also likely to bring experiences to this role that are not listed above – as long as you have a thirst for learning and development, not every box needs to be ticked when it comes to skillsets.

As this role is office/site based, please note we currently operate a hybrid working framework which allows us to capture the benefits of both working in the office and at home. For full time roles, we work a minimum of 3 days in the office, a Tuesday and Thursday are for all, with the third day being defined by the colleague.

Life at HEINEKEN
We’re building a future that embraces innovation, sustainability, diversity and, of course, the opportunity for our 2,400 UK colleagues to make the most of their careers.

We encourage all our colleagues to grow and reach their full potential. We’re also well-aware that successful careers seldom run in a straight line, so if you’re in search of fresh opportunities (including global or cross-functional moves), mentoring or simply want to pick up a new skill, you’ll have access to all the support you need.

Caring for people & the planet is one of our core values and we understand that each of our colleagues’ needs and circumstances are different. This is why we have a smarter working policy in place which includes access to hybrid working, flexible start and finish times and condensed hours, to name a few.

Our colleagues love life at HEINEKEN, and we’re confident you’ll feel the same way – but don’t take our word for it. Search the #LifeAtHEINEKENUK hashtag on LinkedIn to hear from our colleagues about what makes HEINEKEN such a special business to be a part of.

The application
If you like what you’ve read and want to explore this opportunity further, please apply before the closing date listed at the top of the advert.

Please note, we may close vacancies early where we receive significant numbers of applications, so don’t delay!

If you need any adjustments made to support your application, for example if you require information in different formats, or if you have any accessibility issues, then we’re more than happy to review our processes – please feel free to get in touch with us as recruitment@heineken.co.uk.

In all likelihood the ideal candidate for this role won’t meet every single requirement in this advert, in fact we all need the opportunity to grow and develop in role. We understand some applicants are less likely to apply to jobs unless they feel they meet every single qualification. The team at HEINEKEN would encourage you to submit an application if the advert has piqued your interest rather than ruling yourself out based on any self-limiting beliefs. You never know, you may be exactly what we’re looking for!