Receptionist - Finsbury Park

Monday / Tuesday / Wednesday

We are looking to recruit a Receptionist with the energy and passion for delivering a high-end reception service. This role is based in a fabulous six-storey New York style warehouse in Finsbury Park. You will be working in a bright and vibrant reception, with mood lighting, music and modern art filling the walls.

You should be creative, confident and approachable with proven experience in an environment where five-star customer service is always expected.

Hours
Monday / Tuesday / Wednesday 8.30 – 5.00 (25.5 hours pw)
Paid lunch break

Key Responsibilities
Managing Reception

• Manage and take ownership of the reception area to ensure the ambiance reflects the clients’ and tenants’ expectations
• Responsible for delivering an exceptional meet and greet service, ensuring a warm, friendly and professional welcome
• Sign in all visitors to the building following appropriate reception processes
• Efficiently manage deliveries including couriers and post
• You will have a good understanding of the local area and develop a local amenities information file – becoming the ‘go to person’ for local knowledge and information

The building

• Confidently manage maintenance contractors and ensure any building issues are reported and managed to resolution. This will include communication with the Facilities manager (based off site) and assisting with any general administration tasks, as required
• Undertake general administration, as required

Tenant experience and community engagement

• You will work collaboratively with your job share to develop and introduce seasonal events for those who work in the building, helping to drive a sense of community and aid enjoyment in the workplace
• Actively monitor feedback and participation and be proactive in recommending or tailoring to suit demand
• Produce a monthly communication e newsletter/email for occupiers to update them on initiatives to encourage uptake and participation
• Produce a weekly report for key stakeholders to keep them informed of all activities
• Confident and creative with a good eye for detail and able to produce communications using onsite/branded graphics.

Skills, Knowledge and Expertise

• Proven experience of working in a high end customer service role
• Highly organised and used to providing updates and handovers to key stakeholders
• Excellent communication skills - written and oral
• A competent Microsoft Office user, familiar with Canva or similar package
• Proactive and used to working on your own, but also as part of a team
• Personable with a confident manner, a warm personality and a creative flair.

Benefits
Salary: £16,575

Contributory Pension Scheme/Life assurance
Training in-house systems
Annual Company Event

Start - beginning February

About us
LAH provide front of house receptionists, marketing and lifestyle managers for commercial properties, working with Landlords, Investors and Property Management Companies. We’ve been established for over 35 years and as an independent, nationwide business, we recognise the importance of everyone who works for us.

About LAH Property Marketing
LAH Property Marketing provide property-savvy front-of-house reception, on-site marketing teams and lifestyle managers for commercial property schemes nationwide.

For all developers, agents and property managers who believe in the power of extraordinary people. Our bespoke marketing and people services create the right impression, because, every tenant and visitor matter.

Job Type: Part-time

Salary: £16,575.00 per year

Schedule:

• No weekends

Work Location: One location

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