BMW Group Retail
Cobham, Kent, South East England, England
Job ID : 6646715132535241515954596b565a4d4a413d3d
Berry Cobham is looking for a Receptionist/Host
Your role
You’ll be the first point of contact for our customers calling or visiting our showroom. As well as greeting our guests you will be carrying out a variety of daily administrative and housekeeping tasks relating to ensuring our exacting showroom standards are always met. It’s all about giving BMW customers an excellent first impression.
Your profile
You will have previous proven experience in working as a receptionist in a prestigious establishment. You will promote excellent customer service by greeting all customers contacting the centre in a professional and courteous manner and in accordance with brand guidelines, you will distribute enquiries, passing calls and messages to colleagues in an accurate, timely and appropriate manner.
You will be responsible for entering customer data onto the required system within stated timescales whilst providing ad-hoc administrative support.
Similar searches: BMW, Permanent, Full-time, Sales / Customer Service, Competitive
Retailer
Location
Starts
Closes
Brand
Contract Type
Hours
Business Area
Name : BMW Group Retail
CEO : Oliver Zipse
Headquarter : Munich, Germany
Revenue : $10+ billion (USD)
Size : 10000+ Employees
Type : Company - Public
Primary Industry : Transportation Equipment Manufacturing
Sector Name : Manufacturing
Year Founded : 1916
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: Cobham, Kent, South East England, England
: 22002 - 25004 GBP ANNUAL
: Today
The purpose of this role is to be part of an award-winning customer service team, liaising with customers through telephone, email, Live chat, and social media
They will also be required to complete a safeguarding self-declaration and undertake a DBS check.
The team member will also be a key point of contact for all users of the space and have in-depth knowledge of working practices and activities within the areas
Glasgow, Scotland
28932 - 37982 GBP ANNUAL
Full Time
Utilize customer service skills, basic sales techniques, and product knowledge to connect customers with the right product and drive sales.
Maintaining standards around product quality and store cleanliness. Operating tills and processing orders. Preparing hot food and refreshments.