The CIPA qualification will be considered advantageous however those with relevant and demonstrable Patent experience without this qualification will also be

To provide a first point of contact for customers contacting the Council, managing service requests and providing information to support customer enquiries.

To ensure all customers are dealt with promptly and courteously. To be available, when required, to attend training courses.

2-day shifts / 2-night shifts / 4 off rotation. A valid SIA Licence or current certificate of completion of SIA training. Access to a reliable vehicle.

Maximise room occupancy and use up-selling techniques to promote hotel services and facilities. Ensure the Front Office Manager is kept fully aware of any