You will be supporting our customers, ensuring smooth running of the help desk by answering phones, resolving technical issues to raising Job Tickets.

Assist colleagues in the Service Desk-, QA/Test- and Product- teams to provide 2nd line support identifying, replicating and fixing bugs and configuration

Youll be Interacting with a range of customers and residents, and finding the right resolution for them and youll have opportunities to get involved with

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its

Possess strong communication skills to enable effective dialogue with colleagues and customers. Maintain a positive and friendly approach to colleagues and