Our ideal candidate is an experienced and enthusiastic person with excellent customer service, telemarketing, communication, and managerial skills. If you are committed to working professionally and diligently on behalf of a company, we’d like to meet you.

You will work with TM agents providing extra support and training, develop new processes, and maintain strong relationships within your team of agents. To succeed, you need to look at the big picture and spot potential improvements as they come. Since you are in charge of a company’s efficiency, you have to be able to look intuitively at the team to catch potential problems before they arise.

You will be in charge of encouraging and motivating telemarketers so they work toward reaching the goals of the company.

Qualifications

• Must have strong oral and written communication skills
• Previous project manager experience in telemarketing (2+ years)
• Ability to plan and develop the Project Idea
• Ability to create and lead the Dream Team
• Accurate campaign execution and manage accurate usage of related tools
• Monitor Project Progress and Set Deadlines
• Excellent time-management and organizational skills
• Ability to work with tight deadlines and in a fast-paced environment
• Proven ability to juggle multiple projects at a time, while maintaining sharp attention to detail
• Other concentrations welcome

Working hours: EST (Boston) 09:00 am to 06:00 pm (negotiable)

Our Hiring Process:

• We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
• We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
• At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting (or Zoom, for as long as we are in a pandemic) where you will meet our INFUSEmedia team.
• From there on, it’s decision time! If you are still excited to join INFUSEmedia and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. After all, we consider our team members our family, and we want you to feel comfortable and welcomed.

Job Types: Full-time, Permanent

Pay: From £900.00 per month

Schedule:

• 8 hour shift

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