is Germany's best-known AI company. We develop neural networks to help people work with language. With DeepL Translator, we have created the world's best machine translation system and made it available free of charge to everyone online. Over the next few years, we aim to make DeepL the world's leading language technology company.

Our goal is to overcome language barriers and bring cultures closer together.

What distinguishes us from other companies?

DeepL (formerly Linguee) was founded by developers and researchers. We focus on the development of new, exciting products, which is why we spend a lot of time actively researching the latest topics. We understand the challenges of developing new products and try to meet them with an agile and dynamic way of working. Our work culture is very open because we want our employees to feel comfortable. In our daily work we use modern technologies - not only to translate texts, but also to create the world's best dictionaries, and solve other language problems.

When we tell people about DeepL as an employer, reactions are overwhelmingly positive. Maybe it's because they have enjoyed our services, or maybe they just want to get on board with our quest to break down language barriers and facilitate communication.

What will you be doing at DeepL?

As an early member of our growing Revenue Technologies team, you will play a key role in the ongoing development of our revenue systems landscape. This is a highly executional role where you will use your expertise to design, model and implement solutions that will result in the rapid evolution of our Salesforce system. With your understanding and experience of revenue processes, you will be a key contributor to the team, working with business stakeholders to ensure the smooth delivery of projects.

Your responsibilities

• Elaborate business requirements, design solutions, model and implement SFDC processes & systems in coordination with stakeholders.
• Collaboration in the further development of the CRM strategy and optimization of the CRM functionalities processes in close cooperation with the users and our partners
• Support and further development of the Salesforce interfaces
• Creation of Salesforce flows and workflows
• Maintain data to allow for 360-degree view of customer
• Working closely with all departments to ensure the CRM works effectively for all aspects of the company
• Ensuring the database is segmented effectively for targeted Marketing & Sales activities
• Assist in the definition, documentation, and implementation of CRM-related policies and procedures
• Coordination of the roll-out of prioritized CRM initiatives / projects to end users, training users on CRM applications, and providing ongoing support to CRM users

What we offer

• Make an impact! We break down language barriers worldwide and bring different cultures closer together
• Experience the excitement of a rapidly growing scale-up. Over the last year we doubled in size with employees located across UK, Netherlands, Germany, Poland, and Japan
• We’ve got your back. We are an experienced, highly committed team with transparent decision-making processes. We cherish collaboration and efficiency, but the human approach, trust, empathy, and inclusivity are just as important
• Flexible work arrangements: with office hubs in Cologne, Berlin, London, and Amsterdam, you choose where and how you work. We offer fully remote work, no strings attached, no 'to be reviewed'- DeepL is a remote-positive company now and forever.
• Regular innovative team-building events - internationally You are going to love it!

About you

• Fundamental Salesforce (Sales Cloud) expertise
• Analytical skills, systematization of data and a sense for process-related interrelationship
• Advanced Salesforce administration and configuration skills
• Delivery experience in a fast-paced SaaS scale-up environment
• Experience in user support & training
• Strong experience with Marketing Automation Platforms & Excel
• Strong experience in data management
• A Salesforce Admin certification is ideal, but not required
• Knowledge of other CRM and support systems such as HubSpot or Zendesk is ideal

We are looking forward to your application!