At PwC, our purpose is to build trust in society and solve important problems. It is this focus which informs the services we provide and the decisions we make. In this fast paced, ever changing digital age, our clients are having to deal with the impact of more demanding consumers, new competitive threats, changing regulation, new technology innovations and the changing needs of their diverse workforce.

We help our clients solve these challenges by balancing business understanding with technology innovation and human insight, what we call “intelligent digital”. We help our clients understand the impact on their markets and customers; define their strategy; evolve their existing capabilities; create new opportunities; accelerate delivery; and build digital trust in their brand.

We see Salesforce as a key platform for driving large transformation change in our clients and as one of the largest Salesforce users in the world, PwC is more than implementing for others we’re living it every day ourselves. We are the fastest growing Salesforce Consulting Partner and have a proven track record in delivering the full spectrum of projects, ranging from start-ups to large transformation projects with an average customer satisfaction rating of 9.9 out of 10.

To support this rapid growth we are looking for people who enjoy the excitement of shaping new ideas and working as part of multi-disciplinary teams on complex challenges, where each project is likely to be different to the last. We are looking for candidates with the passion and commitment, intellect and experience that can enable our clients’ success in the intensely competitive economic environment of the digital age.

We are a leading global professional services firm and acclaimed as one of the world’s leading employers. We offer diverse and rewarding experiences for our people: through the variety of clients we engage with and projects we deliver; the calibre of our teams; and the exceptional training and career development opportunities we provide.

The role

Our Salesforce Solutions Architects understand the full extent of the digital solution and integration components and how they fit into the enterprise architecture. They collaborate effectively with colleagues from other disciplines to define technology objectives, assess solution options and devise architectural solutions that achieve both strategic business goals and meet operational requirements.

Working with our clients and technology colleagues, our Salesforce Solutions Architects, prepare the technical blueprints for cost effective and efficient Salesforce solutions across all 3 Cloud platforms, taking a solution leadership role throughout design and delivery, to help ensure that technical solutions continue to meet business requirements and follow the organisation’s strategic vision. Our Salesforce Solutions Architects also act as technology leaders within our wider digital and technology practices, providing thought leadership, guidance and coaching to more junior members of our team.

The successful candidates would be joining a new Customer Led Transformation team which would work across industries on strategy, transaction services, CIO advisory and delivery types of engagements. These candidates are likely to have a solution architecture background in Salesforce.com and any other CRM platform from the following: Oracle/Siebel/Fusion CRM; MS Dynamics CRM and SAP CRM, but now wish to build further on their Salesforce skills and expertise.

You will not only receive the opportunity to work with top-class clients, but also the chance to receive high quality training related to the role. There is a requirement for the individual to be mobile in terms of travel as business needs require (up to 80%). We are seeking to fill this Senior Manager level role as soon as possible.

Who we are looking for:

The ideal candidates will have a proven track record in working with the technical and solution architects of global brands, and their teams, to identify, architect and implement technology solutions in support of digital transformation initiatives. Furthermore, the ideal candidates will be:

• An experienced Salesforce solution architect (Service Cloud, Sales Cloud and/or Marketing Cloud), able to help our clients assess their current digital technology maturity, identify gaps and shape a comprehensive, end-to-end digital blueprint and technology roadmap.

• At minimum Salesforce certification of Platform Developer I and II and/or Platform App Builder, as well as Sales Cloud or Service Cloud consultant (preferably both); preference for at least one Salesforce Architect domain certification.

• Experienced in supporting business development activities, including designing and top-down and bottom-up estimating Salesforce solutions based on minimal requirements provided by potential clients.

• Experienced in the systems delivery lifecycle including requirements gathering, analysis, design, configuration, integration, testing (all phases), migration and deployment.

To do the job well, you should be experienced in the following:

• Salesforce data modelling, integration patterns and architecture best practices.

• Salesforce offerings, including licensing options.

• Deployment management and software delivery lifecycle.

• Recognised as a trusted adviser, with a track record of creating successful technology solutions that support the organisational strategic vision and goals.

• Able to bring to bear extensive knowledge of architectural patterns, technology components, vendor solutions and emerging technology trends on digital solution development in one or more industries.

• A confident written and verbal communicator, able to clearly explain digital ideas to non-technical audiences, and work effectively with non-technical colleagues and business executives.

• A capable team leader, used to managing teams of consultants, analysts, technologists and third party suppliers to develop detailed solutions, costs, timescales and methods for delivery of technology solutions.

• Seasoned at successfully managing the sourcing and selection process for third-party software and other technology components and services, as required to enable delivery of digital transformation solutions.

Requirements:

• Ideally educated to Degree level or equivalent, we are open to strong candidates from all relevant educational backgrounds but ideally from a technology, science, engineering or business background;

• Consulting experience, gained with a leading professional services or systems integration firm;

• Expert knowledge and understanding of digital trends and challenges across industries, gained through project experience, contribution to thought leadership, articles, client recommendation, etc.

• Proven experience in providing leadership on complex, digital and front-office transformation initiatives, managing mixed technical teams to deliver the work;

• Expertise in architecting digital and multi-channel technology solutions, covering all layers of the technology stack;

• Demonstrable track record of helping to shape successful business development of digital and other front office business transformation initiatives.

The nice to have:

• Majority of related experience gained in one of the following sectors:

  • Financial Services – Retail and Commercial Banking.

  • Financial Services – Insurance and Investment Management.

  • Financial Services – Capital Markets.

  • Private Sector – Energy, Utilities and Resources.

  • Private Sector – Technology, Media and Telecommunications.

  • Private Sector – Retail and Consumer.

  • Private Sector – Industrial products, manufacturing and professional services.

Consulting
In Consulting we deliver practical, far-sighted advice that gets straight to the heart of clients’ business issues and delivers amazing results by helping our clients improve the way they operate, reduce costs, manage risks, leverage talent or fundamentally change the way they do business, the work you do will be all about helping organisations of all shapes and sizes work smarter and grow faster. You could find yourself working with household names in a diverse range of industries – everyone from big-name broadcasters and high-street banks to multinational telecoms operators and energy companies.

Not the role for you?
Did you know PwC offers flexible career arrangements and contract work? Learn more.

The skills we look for
The PwC Professional is our global framework for defining and encouraging leadership at all levels. Learn more.

The Deal
‘The Deal’, our firmwide Employee Value Proposition’ empowers our people to be the best they can be. Learn more.

Our commitment to you
We’re committed to building a culture that empowers all of our people to thrive and feel a sense of belonging at PwC. Learn more.

Application support
If you’re a person with a disability, if you’re neurodivergent, or if you have a condition that you believe may affect your performance during our selection process, we’ll be happy to make reasonable adjustments to our processes for you. Learn more.