Synapri are currently supporting a leading education organisation as they look to hire a Salesforce Business Analyst to join their established Salesforce team working across a global, Multi-Cloud org.

You will be involved in a large digital transformation across Sales, Service, Marketing, Experience, Education Cloud, and CPQ, as well as various AppExchange integrations – so you will have unbeatable learning opportunities and chances to progress within your role.

This will be the first designated Salesforce Business Analyst in the team, working alongside a team of Administrators, Developers, and Testers. You will be working closely with stakeholders to gather their requirements and ensure that they are in the best interest of the business.

Responsibilities

• Understand business process and create as-is and to-be documentation
• Writing user stories, use cases, test cases and specifications that are clear
• Utilising Jira for effective and efficient management of the SDLC
• Playing an active role in Agile ceremonies for the Salesforce team to ensure effective delivery and prioritisation of the needs
• Collaborate with business partners to define acceptance criteria for projects or enhancements
• Bridging the gap between the business and technical teams
• Ensuring that stakeholder requests are in line with best practice and will be effective in driving the business forward

Location: Remote

Salary: £50,000 - £60,000 + 10% bonus

Benefits:

• 25 days annual leave
• Excellent career progression opportunities
• Remote and flexible working ‍ ️
• Extensive learning & development support
• 4% pension
• Market-leading maternity/paternity/adoption policies

If this is of interest and you have the relevant skills, please apply with your CV for immediate consideration.

If this is of interest, please apply now with your CV or email me on louise.holbrook@synapri.com .